Program Specialist II, Grade 21

Montgomery County, MD

$72K — $115K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college or university
  • Two years of professional experience in Fleet Management Operations
  • Valid Class 'A' or 'B' Commercial Driver's License (CDL) with Passenger and Air Brake Endorsement
  • Experience in automotive related area or equivalent from trade school is preferred
  • Familiarity with training session preparation and quality assurance management

Responsibilities

  • Coordinate and assist with employee training programs and maintain training records
  • Support the Program Manager in training needs assessment and program planning
  • Facilitate new employee onboarding and monitor training completion
  • Oversee Quality Assurance program, scheduling inspections and maintaining records
  • Review and distribute technical and safety information relevant to Fleet operations
  • Prepare and update Standard Operating Procedures and training materials
  • Assist with special projects and program improvements as directed

Benefits

  • 15 days of sick leave and annual leave in the first year
  • Up to three additional personal days each calendar year
  • 10 paid holidays annually
  • Robust retirement plans with contributions up to 12% of annual salary
  • Tuition assistance up to $2,130 annually and eligibility for student loan forgiveness
  • Free use of County ride transit services
  • Flexible spending accounts for health and childcare costs
  • Comprehensive employee wellness program supporting holistic well-being
Full Job Description
Salary : $72,567.00 - $115,363.00 Annually
Location : 16700 Crabbs Branch Way Derwood MD 20855 USA
Job Type: Permanent
Job Number:
Department: Department of General Services
Division: DGS 36 Fleet Management Administration
Opening Date: 09/02/2026
Closing Date: 9/16/2026 11:59 PM Eastern
FLSA: Exempt

About the Position

Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $72,567 - $104,286, based on the candidate's qualifications and experience.
WHO WE ARE LOOKING FOR

is seeking a Program Specialist II for the Training/Quality Assurance Team at the Division of Fleet Management Services.
What You'll Be Doing
This position provides administrative and program support to the Division of Fleet Management Services Training and Quality Assurance programs. The employee assists with the day-to-day administration of training and quality assurance activities for a division of more than 200 employeesoperating24/7 across four maintenance facilities, six depots, and eleven fueling sites. The position works closely with the Program Manager, supervisors, employees, training providers, and other County departments to help coordinate and maintain training and quality assurance programs. The work is complex and requires expertise in multiple areas, including technical and mechanical specifications, environmental regulations, safety requirements, employee and supervisor training and quality assurance program management. The employee must be able to organize information, maintain accurate records, communicate with various departments and locations, and assist with program activities and special assignments.

Employee will work on specific shifts to be assigned, based on a 24/7-hour operation, and may be required to travel to multiple locations to complete work assignments.

Duties include, but are not limited to:
  • Assists with the coordination and administration of employee training programs, including scheduling training, communicating with employees and supervisors, coordinating with training providers, and maintaining training records. Tracks required training, certifications, refresher courses, and other employee training requirements. Maintains spreadsheets, databases, and other records to monitor completion and identify outstanding training.
  • Assists the Program Manager with training needs and planning by gathering information from supervisors and managers, researching available training, and helping coordinate appropriate training programs. Coordinates training provided by outside vendors, County departments, and subject matter experts. Assists with scheduling facilities, equipment, materials, employee attendance, and other training requirements.
  • Assists with new employee orientation and onboarding activities, including scheduling required training, maintaining records, and monitoring completion of required orientation and safety requirements. Maintains and monitors probationary employee training and evaluation records and provides status updates to the Program Manager and supervisors.
  • Assists with the Quality Assurance program, including scheduling inspections, maintaining inspection records, entering and organizing inspection results, and preparing reports and information for management review. Reviews Quality Assurance information and assists with identifying trends, recurring issues, and areas that may need additional attention or follow-up.
  • Assists with reviewing technical information, service bulletins, recall information, safety information, and other Fleet-related materials and helps distribute applicable information to the appropriate personnel.
  • Assists with the preparation, organization, and updating of Standard Operating Procedures (SOPs), training materials, forms, checklists, and other program documents.
  • Maintains organized files and records related to training, Quality Assurance, certifications, employee development, and other program activities.
  • Prepares spreadsheets, reports, correspondence, presentations, schedules, and other documents as requested by the Program Manager.
  • Communicates with supervisors, employees, vendors, instructors, and other County personnel regarding training schedules, program requirements, records, and other administrative matters.
  • Assists with special projects and program improvement activities as directed by the Program Manager.
  • Performs other duties as assigned.

Minimum Qualifications
Education: Graduation from an accredited college or university with a bachelor's degree.

Experience: Two (2) years of professional experience in Fleet Management Operations.

Licenses, Registrations, Certifications, or Special Requirements: Possession and maintenance at all times of a valid Class "A" or "B" (or equivalent) Commercial Driver's License (CDL) with Passenger and Air Brake Endorsement, issued by applicant's state of residence.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences

  • Bachelor's degree in automotive related area or graduation from an automotive trade school.
  • Experience preparing and conducting training sessions.
  • Experience applying the principles, practices, and concepts of automotive/ heavy equipment fleet operations and management.
  • Experience scheduling, assigning and reviewing work in progress and, upon completion, to see that repair and maintenance work are properly performed.
  • Experience using automated systems technology and software applications.


IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

What is your highest level of completed education?
  • N/A
  • High School/GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Juris Doctor
  • Doctorate

02

Do you have a bachelor's degree in an automotive related area, or have you graduated from an automotive trade school?
  • Yes
  • No

03

If you answered yes to the previous question, what degree do you have that is in an automotive related area or what trade school did you graduate from? If you answered no to the previous question, type N/A.
04

How many years of professional experience do you have in Fleet Management Operations?
  • Less than 1 year or No Experience
  • 1 Year Experience
  • 2 Years Experience
  • 3 Years Experience
  • 4 Years of Experience
  • 5 Years of Experience
  • 6+ Years of Experience

05

Explain the professional experience you have in Fleet Management Operations. If no experience, type N/A.
06

Do you possess and currently maintain a VALID Class "A" or "B" (or equivalent) Commercial Driver's License (CDL) with Passenger and Air Brake Endorsement, issued by applicant's state of residence?
  • Yes
  • No

07

Do you have experience preparing and conducting training sessions?
  • Yes
  • No

08

Explain the experience you have preparing and conducting training sessions. If no experience, type N/A.
09

Do you have experience applying the principles, practices, and concepts of automotive/ heavy equipment fleet operations and management?
  • Yes
  • No

10

Do you have experience scheduling, assigning and reviewing work in progress and, upon completion, to see that repair and maintenance work are properly performed?
  • Yes
  • No

11

Do you have experience using automated systems technology and software applications?
  • Yes
  • No

Required Question

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