UL

Program Manager - Workforce Planning

UL$113K — $125K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Demonstrated leadership ability and industry knowledge.
  • Strong interpersonal and communication skills across all organizational levels.
  • 5+ years managing large-scale, complex projects.
  • Experience with Power BI, Data Modeling, and AI.
  • Background in strategic planning for technology and resource allocation.

Responsibilities

  • Own capacity planning and utilization models.
  • Influence staffing plans without direct management initially.
  • Focus on global utilization tied to the budget.
  • Oversee regional operational impact as an outcome of capacity planning.
  • Manage risks and issues while providing support to project teams.
  • Interface with Business Unit Leaders and finance for ROI development.
  • Communicate effectively with stakeholders across programs and projects.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • Wellness offerings focusing on mental and financial health.
  • Retirement savings plan (401K).
  • Paid time off including vacation, holidays, and sick leave.
  • Eligibility for annual bonus compensation.
Full Job Description
Job Description

In this Program Manager role will focus on workforce planning and utilization strategy of a field-based business. It's designed for, but not limited to, someone stepping out of a senior analyst or junior program role into a more impactful position, with a clear path toward people leadership.
  • Managing the implementation of large and complex programs.
  • Provides overall leadership and support to one or more project teams.
  • Acts as front-line contact on program related activities, issues, and risks.
  • Manages risks and issues and takes corrective measurements.
  • Interfaces with Business Unit Leaders and finance to develop ROI, and other financial measures.
  • Partners with purchasing to develop POs and manages suppliers and vendor relationships.
  • Manages stakeholders' communication.
  • Defines the program governance (controls).
  • Plans the overall program and monitors the progress and performs daily program management throughout the program life cycle.
  • Manages the programs budget and financial performance.
  • Coordinates the projects and their interdependencies.
  • Manages and utilizes resources across projects.
  • May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidance and ensuring that all policies are understood and adhered to.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
  • Performs other duties as directed.


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Responsibilities

  • Role will own:
    • Capacity planning & utilization models and insights
  • Role will Influence:
    • Staffing plans
    • will not own staffing plans or directly manage people for the first several months.
  • Focus of role:
    • Global utilization - tied to budget
    • Capacity planning - tied to budget
    • Regional Operational Impact - lagging indicator of the previous two focus points


Qualifications

EDUCATION
  • Bachelors' degree required


SKILLS
  • Demonstrated leadership ability, technical and business acumen and industry knowledge.
  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, with Executive Level reporting and escalation experience.
  • Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites.
  • Communication across programs, projects and areas (business functions and IT functions).
  • Background in the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects.
  • Ability to achieve broadly communicated objectives with a minimal amount of supervision.
  • Ability to promote innovative ideas and accept the risks that are required to lead change.
  • Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations.
  • Strong analytical, problem solving and financial skills.
  • Ability to innovate under new and/or changing conditions.


EXPERIENCE
  • 5+ years of project management experience running large-scale, distributed/complex projects with multiple parallel threads of work.
  • Power BI, Data Modeling, AI, workforce planning
  • Experience with cross geographical project coordination and management.
  • Experience in Organizational Change Management.


What we offer:
  • Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $113,000 to $125,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).


Learn More:

Curious? To learn more about us and the work we do, visit UL.com

About UL

UL is a global safety certification company headquartered in Northbrook, Illinois. It was founded in 1894 and has been providing safety testing, inspection, and certification services for over 125 years. UL operates in over 100 countries and has more than 14,000 employees worldwide. The company's mission is to promote safe living and working environments by advancing safety science. UL's services cover a wide range of industries, including consumer products, industrial equipment, building materials, and more.
Learn more about UL
Size
14,700 employees
Industry
Founded
1900

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