UnityPoint Health

Program Manager Workforce Optimization

UnityPoint Health • $80K — $100K *
West Des Moines, IA 50265In-Person
Healthcare
5 - 7 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in nursing, healthcare administration, business, education or related field required.
  • Preferred: Master's degree in nursing, healthcare administration, business administration, or similar.
  • Minimum of 5 years of relevant experience in healthcare or workforce operations.
  • Experience with scheduling and timekeeping platforms is required.
  • Additional preferred experience in healthcare operations, workforce optimization, and project management.

Responsibilities

  • Coordinate workforce optimization programs using operational and financial data to improve performance.
  • Serve as a resource for best practices and support training in workforce optimization.
  • Partner with leaders to enhance workflows and drive operational consistency.
  • Manage assigned projects including planning and implementation tracking.
  • Monitor program performance to analyze trends and inform continuous improvement efforts.
  • Develop tools and resources to promote effective operations and standardization.
  • Facilitate stakeholder engagement and communication for strategic priorities.

Benefits

  • Remote work flexibility with occasional onsite requirements in West Des Moines, IA.
  • Support for ongoing education and training.
  • Involvement in strategic initiatives that impact organizational change.
  • Opportunities to collaborate with cross-functional teams.
  • Access to resources that foster operational effectiveness.
Full Job Description
Overview

Shift: 8a-5p, Full-time

Location: Remote with the need to come onsite to West Des Moines, IA.

We are seeking a Program Manager to lead operational and strategic initiatives that support workforce optimization and clinical operations. This remote position requires occasional site visits based on business needs. The Program Manager will coordinate program activities, support implementation efforts, monitor performance, and collaborate with leaders across the organization to drive process improvements, achieve organizational goals, and ensure successful execution of key projects and priorities.

Responsibilities

  • Coordinate workforce optimization programs and initiatives using operational, staffing, quality, and financial data to support performance improvement and decision-making.
  • Serve as a resource for workforce optimization processes, systems, and best practices while supporting education, training, and implementation efforts.
  • Partner with leaders and cross-functional teams to improve workflows, drive operational consistency, and support organizational change initiatives.
  • Manage and support assigned projects, including planning, communication, implementation, tracking, and follow-up.
  • Monitor program performance, analyze trends, and provide insights and recommendations to support continuous improvement.
  • Develop and maintain program tools, documentation, and educational resources that promote operational effectiveness and standardization.
  • Facilitate stakeholder engagement, meetings, and communication to advance strategic and operational priorities.
  • Ensure compliance with organizational and regulatory requirements while supporting efficient day-to-day program operations.


Qualifications

Education:
  • Bachelor's degree in nursing, healthcare administration, business, education or related field
  • Preferred: Master's degree in nursing, healthcare administration, business administration or a related field

Experience:
  • At least 5 years of healthcare, workforce operations, project coordination, program support, or related experience. Experience with scheduling & timekeeping platforms
  • Addional experience preferred: healthcare operations, workforce optimization, education/training, project management, or implementation support

Licenses/Certifications:
  • Preferred: RN

About UnityPoint Health

UnityPoint Health is a non-profit healthcare organization that provides medical services in Iowa, Illinois, and Wisconsin. The organization was formed in 2013 through the merger of Iowa Health System and UnityPoint Health. UnityPoint Health operates hospitals, clinics, and home care services, and offers a range of medical specialties, including cancer care, heart and vascular care, neurology, and pediatrics. The organization is committed to providing high-quality, patient-centered care and improving the health of the communities it serves.
Learn more about UnityPoint Health
Size
30,000 employees
Industry
Healthcare
Founded
1982
* Ladders Estimates

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