Summary

• Position(s) are to be filled in following area(s):
  
  • TAS - Deputy National Taxpayer Advocate- OPERATIONS SUPPORT
• This job (or announcement) is open to current permanent IRS competitive service employees in Taxpayer Advocate Service (TAS) business units.

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

Help

General Manager Duties:

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
• Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Plans/initiates an evaluation system to review and analyze proposed costs, program development, and performance; prepares reports and data to be delivered to internal and external Stakeholders. Exercise significant responsibilities in dealing with officials of other organizations or in advising Executives.
• Prepares recommendation for personnel and budget requirements to accomplish the project; negotiates with managers, directors and executives of various components of TAS and the IRS to obtain needed resources and support.
• Conducts in-depth analyses of project data, requirements, and impact; identifies problem areas anddetermines how to resolve them.
• Prepares TAS and IRS directives, IRM issuances, memoranda, policy statements, and other written guidelines and recommendations relating to the project.

STANDARD POSITION DESCRIPTIONS (SPD): PD22189

Visit the IRS SPD Library to access the position descriptions.

Requirements

Help

Conditions of employment

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed).
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
• Tax Audit - The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE: To be minimally qualified for this position you must have at least one year of specialized experience equivalent to the next lower-level payband or GS grade in the normal line of progression. Specialized experience would include one year of substantive supervisory or program management experience at the next lower-level or equivalent level manager or comparable management or leadership experiences outside of Federal service. Specialized experience for this position must include:

• Leading business operating division-level programs, projects, or initiatives involving business process improvement, organizational transformation, strategic planning, or business process reengineering.
• Identifying business needs and translating them into functional requirements for technology-enabled solutions, including case management systems, workflow automation, or other business applications.
• Leading and supporting the implementation of business process improvements through the effective use of technology, automation, artificial intelligence (AI), or other emerging capabilities to improve efficiency, service delivery, or organizational performance.
• Evaluating existing business processes, conducting business analysis, developing improvement strategies, and oversee implementation to achieve measurable business outcomes.
• Collaborating with executives, program managers, information technology organizations, and cross-functional stakeholders to prioritize technology investments, manage competing business needs, and deliver integrated business solutions.
• Ensuring compliance with applicable information technology policies, cybersecurity requirements, and the Federal Information Security Modernization Act (FISMA).

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Go to Understanding the IRS Paybands for GS/IR conversion.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

• Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Additional jobs may be filled from this announcement or any other source to fill these vacancies.
• Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC)

Review our benefits