This position could take place at any of the following locations:
465 Jutras Drive South, Lakeshore, Ontario N8N 5C4
5000 Regal Drive, Windsor, Ontario N0R 1L0
Position Summary
In support of the Mission, Vision and Values of SyBridge Technologies Group of Companies, the Program Manager is responsible for administratively maintaining and organizing customer accounts with expertise in the injection mold industry. Reporting to the Site Manager, the Program Manager ensures the team meets or exceeds all goals and objectives required from this department. As a Program Manager at our Mobility and Industrial Solutions group, you'll take ownership of large-scale projects, ensuring they meet specifications, timelines, and customer expectations, while collaborating with cross-functional teams to drive results.
Key Responsibilities
- Maintain knowledge of the status and progress of required molds going through engineering and the manufacturing floor
- Highlight quality and delivery issues to the necessary departments and work to correct issues with team
- Provide all related information to the General Manager SyBridge Management Team
- Develop a good working knowledge of customer's standards and expectations to properly line up internal staff
- Assure product design meets internal/external specifications by following the work order throughout the company
- Assist the Account Executive & Engineering team with feasibility meetings and kick offs as required
- Ensure all paperwork is correct, verifying that purchase orders and quotes are correct and match
- Assist the Account Executive & Engineering team to maintain the design and build process of a program from the initial quotation through to final delivery, making changes as required by the customer
- Work closely with the Account Executives as a team on customer accounts
- Offer support for new build quotes to the Estimating Department for completion as required
- Track and monitor customer's purchase orders with the assistance of the Accounts Receivable department as well as monitor and track outstanding payments from customers
- Understand and present the company as a global provider to new clients while maintaining a firm knowledge of each location's capability
- Maintain safe operations by keeping work area clean and organized, and by adhering to safety procedures and regulations
- Travel when required
- Other duties as assigned or when required for this position
Qualifications
- Minimum of 3 years experience of previous Program Manager position
- Computer proficient in Microsoft Office Suite, including Microsoft Project
- Experience in injection mold design and/or manufacturing
- Strong attention to detail and analytical skills
- Strong interpersonal, communication and relationship building skills
- Proficient in time management, written and verbal communication skills
- Excellent organizational and planning skills
- Ability to perform under pressure and work independently
- Ability to prioritize tasks and meet tight deadlines as required
- Successful applicants will be required to complete a background check
Our Commitment to You
