The OpportunityWe are looking for a seasoned Program Manager to bring structure, discipline, and execution rigor to Jetson's Supply Chain & Warehousing Programs function. You will be the tactical engine that translates strategic roadmap into daily execution - and this is not a role for someone building from scratch in isolation. The foundation is being laid alongside you. It's a role for someone who thrives in the engine room: executing with precision, keeping cross-functional gears turning, and bringing operational discipline to a fast-moving, high-growth environment.
You will own the connective tissue across Jetson's most critical cross-functional work - NPI, RCCA, OKR management, service and warranty operations, and strategic initiatives that don't fit neatly inside a single function. This is a high-ownership role with significant visibility across the supply chain org and into senior leadership.
What You Will Do:- Drive cross-functional initiatives from charter to close - defining scope, aligning stakeholders, running structured meetings, managing timelines, and holding teams accountable without direct authority.
- New Product Introduction (NPI) - Own Supply Chain components of NPI in conjunction with product management. From engineering handoff through supply chain readiness and field launch, coordinating across procurement, warehouse ops, and field teams.
- Root Cause & Corrective Action - Build and administer Jetson's RCCA program - tracking open issues across functions, driving accountability to closure, and reporting trends and systemic risks to leadership
- Own OKR coordination for the Supply Chain & Warehousing org - facilitating quarterly goal-setting, tracking progress, and connecting team objectives to company priorities
- Run structured cadence meetings across procurement, logistics, warehouse ops, and field teams
- Produce executive-ready dashboards that aggregate status from multiple project owners
What You Bring:- 5+ years of program or project management experience in supply chain, operations, or a hardware/product environment
- Strong cross-functional influencer - you drive accountability and alignment without direct authority
- Experience managing NPI processes with physical goods and vendor/contractor management in a program context
- Familiarity with RCCA or continuous improvement frameworks (Six Sigma certification not required)
- High comfort with ambiguity; you do not need perfect information to move forward
- Experience with modern tools, including AI, to manage programs more efficiently
- PMP or equivalent a plus - we care more about what you've built than what's on your wall
Job Type:Full-time, permanent
Pay: $105,000 - $130,000 per annum
Benefits:Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up
Equity
Work Location: In person - North Vancouver, BC
Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!
