Program Manager - Structural Restoration

Bristol Bay Shared Services$115K — $135K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Construction Management, Civil Engineering, or related field preferred.
  • 8-15+ years of experience in construction, specifically structural concrete restoration.
  • Strong knowledge of structural restoration practices, including concrete removal and waterproofing.
  • Proven experience managing multiple projects with full P&L responsibility.
  • Familiarity with project controls such as budgeting and scheduling.
  • Proficiency in construction management software, notably Procore.
  • Demonstrated leadership with the ability to manage and develop teams.

Responsibilities

  • Provide strategic and operational leadership for structural restoration programs.
  • Serve as senior point of contact for clients and internal stakeholders.
  • Oversee project managers and field teams for effective execution.
  • Manage program-level budgets, focusing on forecasting and profitability.
  • Establish schedules and production targets aligned with project scopes.
  • Monitor project performance, addressing risks and delays proactively.
  • Drive growth in hydro demolition and surface preparation services.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Health savings account and flexible spending account options.
  • Employer-paid life and disability insurance.
  • 401(k) matching contributions.
  • Paid time off and additional essential benefits.
Full Job Description
CSI Restoration Services, LLC, a subsidiary of BBCH, LLC is expanding its workforce and is seeking a Structural Restoration Program Manager to join our team. This role is responsible for the overall leadership, strategy, and performance of the company's hydro demolition and surface preparation service lines within the structural restoration market. This role oversees multiple projects, teams, and regions, ensuring safe, high-quality, and profitable execution while driving business growth and cross-functional integration.

This position serves as a key leader in expanding the company's presence in concrete repair, rehabilitation, and preservation, working closely with operations, estimating, and business development teams to deliver comprehensive solutions to clients.

CSI offers a great benefits package complete with medical, dental, and vision insurance, health savings account health reimbursement account, flexible spending account, employer paid life and disability, 401(k) matching, and paid time off along with other essential benefits.

This position will report to our College Park, MD office

Salary Range: $115,000 - $135,000/annual

Essential Duties & Responsibilities

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties, but not all duties performed for this position. Other duties may be assigned.
  • Provide strategic and operational leadership for commercial structural restoration programs across all active projects.
  • Serve as the senior point of contact for clients, consultants, subcontractors, and internal stakeholders.
  • Oversee Project Managers, Superintendents, and field teams to ensure successful execution from contract initiation through closeout and warranty.
  • Develop and manage program-level budgets, including forecasting, cost control, and profitability analysis.
  • Establish high-level schedules, resource plans, and production targets, ensuring alignment with project scopes and client expectations.
  • Monitor project performance, including cost tracking, schedule adherence, and quality outcomes; proactively address risks, delays, and cost impacts.
  • Lead regular operations reviews, including forecasting and Cost-to-Complete (CTC) assessments.
  • Ensure compliance with company procedures, safety standards, and industry best practices.
  • Standardize processes and drive continuous improvement across both service lines.
  • Oversee project documentation, reporting, and file management in systems such as Procore and OneDrive.
  • Ensure timely and accurate client invoicing, cash flow management, and review of Accounts Payable/Receivable.
  • Lead project closeout processes, including documentation, turnover, and client satisfaction.
  • Drive growth of hydro demolition and surface preparation services within the structural restoration market.
  • Identify, pursue, and secure new project opportunities with owners, engineers, general contractors, and public agencies.
  • Collaborate with estimating and preconstruction teams to develop competitive bids, proposals, and technical approaches.
  • Actively promote and implement cross-selling strategies with complementary services such as concrete repair, coatings, corrosion mitigation, and waterproofing.
  • Build and maintain long-term client relationships to generate repeat business and expand contract scope.
  • Identify value-added opportunities within active projects, including change orders and expanded scopes of work.
  • Represent the company in client meetings, industry events, and preconstruction planning efforts.

Minimum Qualifications:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed are representative of the knowledge, skill, and/or ability required.
  • Bachelor's degree in Construction Management, Civil Engineering, or a related field (or equivalent industry experience).
  • 8-15+ years of progressive experience in construction, with a strong focus on structural concrete restoration, rehabilitation, or specialty contracting.
  • Strong understanding of structural restoration practices, including:
    • Concrete removal and replacement
    • Reinforcing steel repair and corrosion mitigation
    • Protective coatings and sealers
    • Waterproofing and joint systems
  • Proven track record of managing multiple projects or programs with full P&L responsibility.
  • Experience working with commercial restoration and waterproofing projects
  • Strong knowledge of project controls, including budgeting, scheduling, forecasting, and Cost-to-Complete (CTC).
  • Proficiency with construction management software such as Procore and Microsoft Office Suite.
  • Demonstrated leadership ability with experience managing and developing teams.
  • Strong client-facing skills, with the ability to build relationships and drive business growth.
  • Experience in estimating, proposal development, and business development is highly desirable.
  • Federal Construction project experience (DOD [e.g., USACE, NAVFAC] and DOE) a plus

Additional Requirements:

As a condition of employment, you will be required to pass a pre-employment drug screening (post accepted offer) and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

Necessary Physical Requirements:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees must always maintain a constant state of mental alertness and situational awareness. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee may be occasionally required to reach with hands and arms and lift, handle, or move objects weighing up to 75 pounds with frequent opportunity to move about and to work outside the office environment for extended periods involving exposure to the elements with weather that will include extreme heat, cold, wind, rain or other inclement weather, walking over rough and uneven surfaces, and routine lifting of up to 35 pounds. If required, must properly use personal protective equipment (PPE) at all times including but not limited to, hard hats, steel toed boots, eye protection, respiratory protection, and hearing protection. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust vision.

Working Environment

Job is performed in outdoor settings to include walking, driving, and carrying supplies throughout all seasons with exposure to heat and cold conditions, and potentially wildlife. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

About Bristol Bay Shared Services

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Joining Bristol Bay Shared Services presents an unparalleled opportunity to become part of a leading team of professionals dedicated to excellence in service delivery. Bristol Bay Shared Services is renowned for its commitment to innovation, leadership, and professional growth.

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Choosing to work at Bristol Bay Shared Services means access to competitive benefits designed to support the well-being of both employees and their families. The company prioritizes work-life balance, health, and wellness, ensuring that team members feel valued and supported in every aspect of their lives.

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