CHG Healthcare

Program Manager, Strategic Operations

CHG Healthcare$104K — $201K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in program/project management.
  • Proven track record in managing moderately complex cross-functional programs.
  • Strong skills in governance and risk management with effective stakeholder communication.
  • Experience collaborating with business stakeholders to deliver program outcomes.
  • Bachelor's degree in business, information systems, or a related field.

Responsibilities

  • Partner with program sponsors to define vision and delivery plans.
  • Establish governance for decision-making and accountability.
  • Coordinate project roadmaps and resolve delivery issues independently.
  • Maintain integrated reporting on delivery, quality, and adoption.
  • Leverage AI for improved program planning and execution.
  • Translate program updates into actionable insights for sponsors and leaders.
  • Anticipate risks and resource conflicts, providing resolutions.

Benefits

  • 401(k) retirement plan with company match.
  • Comprehensive medical and dental coverage.
  • Flexible work schedules and work-from-home options.
  • Recognition programs with rewards such as trips and cash incentives.
  • Family-friendly benefits including paid parental leave and fertility coverage.
  • Access to learning resources like free LinkedIn training courses.
  • Tuition reimbursement programs and volunteer time off.
Full Job Description
The Program Manager II independently leads a moderately complex program with multiple stakeholders and interdependent projects. This role owns program planning, governance, execution, and delivery while partnering directly with program sponsors to drive business outcomes.

Program Manager IIs operate with a high degree of autonomy, anticipate risks, influence decisions across teams, and leverage AI to improve delivery efficiency and program effectiveness.

Responsibilities
  • Partner with program sponsors to define program vision, scope, success criteria, KPIs, and delivery plans for a moderately complex program.
  • Establish governance cadence, facilitate decision-making, and drive accountability across program stakeholders.
  • Coordinate roadmaps, dependencies, and milestones, resolving most delivery issues independently.
  • Maintain integrated reporting across delivery, quality, adoption, and key program outcomes while providing transparent communication to stakeholders.
  • Apply AI to improve prioritization, planning, execution, and adoption across assigned programs.
  • Translate program status, risks, and outcomes into clear, actionable updates for sponsors and business leaders.
  • Partner with sponsors to monitor program benefits, recommend adjustments, and drive alignment when outcomes drift from plan.
  • Anticipate program risks, resource constraints, and dependency conflicts, bringing recommendations for resolution.
  • Develop reusable templates, tools, and delivery practices that improve consistency across programs.
  • Lead program closeout activities, validate operational ownership, and incorporate lessons learned into future delivery.
  • Mentor newer Program Managers and Project Managers through informal coaching and by modeling effective program management practices.


Education & Experience
  • 5+ years in program and/or project management with demonstrated ownership of moderately complex cross-functional programs.
  • Experience leading governance, risk management, and stakeholder communication.
  • Experience partnering with business leaders to drive program outcomes.
  • BS/BA in business, information systems, or a related field.


Preferred
  • PMP certification.
  • Experience tracking business outcomes and program benefits.
  • Experience informally mentoring or onboarding peers.


We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $104,000 -- $201,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

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In return we offer:
• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

What makes CHG Different?

About CHG Healthcare

CHG Healthcare is a healthcare staffing company that places doctors, nurses, and other healthcare professionals in hospitals and clinics across the United States. The company was founded in 1979 and is headquartered in Salt Lake City, Utah. CHG Healthcare has been recognized as one of Fortune magazine's "100 Best Companies to Work For" for ten consecutive years. The company has also been recognized as one of the "Best Workplaces for Women" and the "Best Workplaces in Healthcare" by Great Place to Work. CHG Healthcare has over 2,000 employees and operates in all 50 states.
Learn more about CHG Healthcare
Size
3,500 employees
Industry
Founded
1979

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