Job Summary This position is located in the DC Department of Human Services (DHS) within the Family Services Administration Operations Division (FSA-Ops) and is under the direction of the Deputy Administrator for FSA Operations. The Program Manager will provide contract management oversite and leadership within the Division.
The incumbent in this role is responsible for supervising, planning, administering, implementing, and monitoring contracts and human care agreements; as well as ensuring compliance with all terms and objectives in alignment with District procurement laws. The Incumbent is responsible for developing and documenting agency policies, procedures, recordkeeping and reporting methods; implementing tracking systems to ensure effective administration of contracting activity within FSA; along with supervising and training contract specialist staff located in the Operations Division. The position oversees the full contract and human care agreement planning process, including coordination with required planning bodies and management of portfolios such as inter-agency MOUs. It serves as FSA's primary liaison for contract proposal review panels, scoring processes, and issue resolution.
Duties and Responsibilities Plans, organizes, and supervises the operation of a program(s) and its activities in accordance with the mission and goals of an agency; develops new programs to support the strategic direction of the agency; advises and consults with administration/division managers; meets with appropriate staff to identify and resolve problems or conflicts; makes or recommends final decisions regarding policy, operations, and administrative procedures of the program. Establishes and manages long- and short-term program goals; develops, analyzes, and evaluates new or modified program/management policies, regulations, goals, or objectives. Develops, implements, and maintains procedures, administrative monitoring practices and controls in order to obtain smooth and effective operation of a program(s); coordinates work activities of the program to prevent delays in required actions or to improve programs or services; assists in the identification, development, and implementation of departmental goals, objectives, policies, and priorities; assists in the determination of resource allocation and levels of service according to established policies; plans and writes grant applications and manages grant-funded projects. Receives and analyzes program reports; directs the preparation of monthly and annual reports; directs the gathering and analysis of information and reports necessary to document and evaluate processes.
Qualifications and Education Specialized experience is experience that equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications None
Working Conditions/Environment The work is performed in a typical office setting
Other Significant Factors Tour of Duty: Monday-Friday, 8:15 a.m. - 4:45 p.m.
Pay, Plan, Series & Grade: MS-0340-13
Promotion Potential: None
Collective Bargaining Unit: This position is not covered under a collective bargaining agreement.
Duration of Appointment: Management Supervisory Service (MSS) - At-Will
MSS At-Will Statement: Positions in the Management Supervisory Service (MSS) serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.
Emergency Designation : This position has been designated as Emergency. Employees occupying positions designated as Emergency are required to:
- Provide advice, recommendations, and/or specific functional support necessary for the continuity of operations during a declared emergency.
- Remain at their duty station, or alternate work location (approved by their supervisor), if activated, when a situation or condition occurs and results in early dismissal for nonessential/non-emergency employees.
- Report to their duty station, when activated, on time and as scheduled when a situation or condition occurs during non-work hours, and results in the late arrival or closing of District government offices for non-essential/non-emergency employees.
- Telework during a declared emergency, instead of remaining or reporting to his or her duty station, if directed by the agency head (or designee), supervisor or manager.
- Carry or wear their official District government ID card during the period of the declared emergency, if not teleworking
Position Designation: This position has been deemed
Security Sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure.
Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment.
Residency Requirement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.
