Job DescriptionWe are seeking an experienced and results-oriented Program Manager to oversee and drive IT programs leveraging Agile and Scrum methodologies. This role is critical in managing multiple projects, coordinating cross-functional teams, and ensuring the delivery of high-quality IT solutions. The ideal candidate will have deep expertise in Agile practices, strong leadership skills, and a proven track record of delivering complex IT initiatives in a dynamic environment.
ResponsibilitiesEssential Duties and Responsibilities:
Program Planning and Execution
- Plan, coordinate, and oversee IT programs to ensure successful delivery on time, within scope, and budget.
- Establish and manage program goals, deliverables, and timelines in alignment with organizational priorities.
- Track and monitor program progress, resolving any issues that arise.
Agile and Scrum Leadership
- Implement and promote Agile and Scrum methodologies across program teams, delivering immediate value to a minimum viable product and can evolve over time.
- Facilitate Agile ceremonies, including sprint planning, stand-ups, retrospectives, and backlog grooming.
- Ensure teams adhere to Agile principles and practices, fostering a culture of collaboration and continuous improvement.
Stakeholder Collaboration
- Work closely with business units, product owners, and technical teams to define program objectives and requirements.
- Act as a liaison between stakeholders and Agile teams to ensure clear communication and alignment.
- Provide regular program updates and insights to senior leadership.
Risk and Issue Management
- Identify, assess, and manage risks to program success, developing mitigation strategies as needed.
- Resolve conflicts and address challenges that could impact program outcomes.
Performance Tracking and Reporting
- Define and monitor key performance indicators (KPIs) to measure program success.
- Use Agile tools such as Jira, Confluence, or Azure DevOps to track and report on program metrics.
Continuous Improvement
- Analyze program performance to identify areas for improvement in processes and practices.
- Drive initiatives to enhance efficiency, quality, and delivery speed across IT projects.
QualificationsMinimum Education and/or Experience:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- 5+ years of experience in program management.
- Demonstrated expertise in managing Agile and Scrum projects in a complex environment.
- Agile certifications such as Certified ScrumMaster (CSM), Certified SAFe Program Consultant (SPC), or PMI Agile Certified Practitioner (PMI-ACP).
- Project management certifications such as PMP or PgMP (preferred).
- Familiarity with tools such as Jira, Confluence, or Azure DevOps.
- Experience in IT infrastructure, software development, or digital transformation projects.
Additional knowledge and skills:
- Exceptional communication and collaboration skills.
- Comfortable in highly dynamic and frequently ambiguous environments.
- Excellent problem-solving and decision-making abilities.
- Strong organizational skills with the ability to manage complex and competing priorities.
- Ability to work collaboratively in a cross-functional team environment.
Our Benefits:- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
