Job Description

Candidates are invited to apply for the Full Time Permanent Clinical Manager position for our Sunshine Circle neighborhood. Extendicare Hillcrest, a 112-bed long-term care home, located in Calgary, Alberta. Sunshine Circle has a 56 bed program that provides care to seniors with neurocognitive disorders.

Key Outcomes:

• Serve as a strong advocate for resident safety and ongoing improvement of quality care.

• Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family.

• Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs.

• Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year.

• Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

Key Responsibilities:

In collaboration with the Director of Care:

• Manage- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.

• Identify- Risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments.

• Comply- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.

• Collaborate- Actively participate and collaborate with the Director of Care,

interdisciplinary team, and consult with care staff, residents and families to deliver and optimize resident care.

• Quality- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.

• Community Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.

• Cultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning.

• Values Alignment- Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity

• Customer Service- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.

Qualifications:

• Minimum of three (3) years of experience working as Registered staff in the long-term care sector, plus, preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.

• Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.

• Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.

• Current CPR certification is required.

• Demonstrated leadership, communication skills and interpersonal skills.

• Experience in the use of EHR systems, specifically Point Click Care and Point of Care.

• Proficiency in Microsoft Office Suite.

• Proven history of leading quality improvement initiatives and achieving positive resident outcomes.

• Demonstrated team building and time management skills.

• Strong Clinical skills.

• Proficiency in a second language is considered an asset.

• Experience working in a unionized environment and managing under a collective agreement.

Core Competencies

• Industry/Regulatory Knowledge

• Program Administration

• Customer Service

• Priority Management

• People Management

• Collaboration

Attributes of an Effective Leader

• Strategy Development: Understands the organization’s strategy and sets priorities to make it happen.

• Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.

• Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence.

• Effective Communication: Actively listens, seeking to understand all perspectives and communicating with respect.

• Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.

• Builds High Performing Teams: Builds the capability of individuals and teams

through continuous feedback, coaching, and a commitment to learning and

development.

• Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities.

• Opportunities for advancement and career growth within the organization.

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package.

Time Type:

Full time