Employment Type: Permanent
FTE: 1.0 FTE (40 hours per week)
Work Schedule: Weekdays - Dayshift
Summary of PositionThe Program Manager, Registered Nurses reports to the Director and collaborates with the PCN's medical leads, family physicians, clinic staff and external stakeholders. The Program Manager is responsible for operational leadership, development and evaluation of service delivery and plays an integral role in ensuring Calgary Foothills PCN delivers high quality and innovative programs. This role is responsible for leading and supporting a team of Registered Nurses.
Key ResponsibilitiesKey aspects of the position may include, but are not limited to:
- Participate in business, vision and strategic planning, ensuring alignment with the organization aims of improving health outcomes and patient experience in an integrated system of primary health care
- Manage the daily operations of the program including recruitment, payroll, orientation, scheduling, billing, program evaluation metrics, professional development and shadowing, electronic medical records, privacy, workplace health and safety, recognition, and performance management
- Lead the development, coordination, implementation and evaluation of innovative programs and services, in close collaboration with the medical lead or physician champion
- Establish action plans to support achievement of strategic priorities, including objectives and measures
- Ensure high quality program service delivery through monitoring, evaluation measures and quality improvement initiatives
- Promote new program delivery successes, learnings and opportunities with internal and external partners
- Liaise with internal stakeholders and external partners (Alberta Health Services, other PCNs, community stakeholders) to maintain relationships, support innovative partnerships, coordination of care and program alignment
- Ensure accurate and appropriate financial management and adherence to allocated budget
Knowledge, Skills & Abilities- Strong leadership in building and maintaining high functioning healthcare teams
- Committed to collaborative care
- Visionary thinker
- Excellent communication skills
- Proven ability to work with individuals of various levels of experience and diverse professional backgrounds
- Experience in program design, execution and evaluation
- Ability to execute new programs/projects
- Excellent organization skills
- Ability to work well in a team setting and influence others
- Ability to thrive in a dynamic, evolving environment
- Proficiency in Microsoft office
- Experience with project and change management
- Knowledge of PCN objectives, patient's medical home and primary care in Alberta
Qualifications- Bachelor's degree in health care field
- Active professional license (such as Occupational Therapist, Registered Dietitian, Registered Nurse, Pharmacist) preferred
- Minimum two years previous management or leadership experience
- Experience in primary care preferred
- Minimum five years of health care-related experience
- This role will require the individual to periodically be on-call
Employment Requirements:- Completion of a satisfactory criminal record check and/or Vulnerable Sector Search.
If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter.
Please note that only candidates considered for an interview will be contacted.
