Program Manager - Q4 Holiday Readiness & OperationsOverviewIntePros is seeking a
Program Manager to coordinate and execute a large-scale Q4 holiday readiness program supporting e-commerce operations. This role will oversee all aspects of seasonal planning and execution, including cross-functional coordination, milestone tracking, stakeholder management, and leadership reporting. The ideal candidate thrives in fast-paced environments, can quickly adapt to changing priorities, and has a proven ability to drive alignment across multiple teams and workstreams.
Key Responsibilities- Own the end-to-end project plan for Q4 holiday readiness, including timeline development, milestone tracking, and deliverable management.
- Lead cross-functional coordination across business, operations, and stakeholder teams to ensure program readiness and successful execution.
- Facilitate recurring standups, weekly reviews, and milestone meetings to assess progress, identify risks, and drive accountability.
- Partner with stakeholders to manage dependencies, resolve blockers, and ensure deliverables are completed on schedule.
- Monitor program progress and prepare status reports, risk updates, and executive summaries for leadership.
- Manage daily execution activities during peak season, following up directly with business partners to ensure timely completion of critical actions.
- Drive project launches and readiness initiatives while maintaining strong communication and organizational rigor across multiple workstreams.
- Support seasonal initiatives requiring flexibility during peak periods, including occasional weekend work.
Required Qualifications- Bachelor's degree preferred.
- 2-4 years of project or program management experience, ideally within e-commerce, retail, operations, or similarly fast-paced environments.
- Experience leading cross-functional initiatives and coordinating multiple stakeholders simultaneously.
- Strong organizational and project management skills with the ability to manage competing priorities under tight deadlines.
- Excellent communication skills with experience facilitating meetings, driving follow-ups, and escalating issues appropriately.
- Ability to learn quickly, adapt to changing priorities, and perform effectively in high-pressure environments.
Preferred Qualifications- Experience using project management tools such as Asana or Jira.
- Strong executive presence and ability to communicate with senior stakeholders.
- Positive, energetic, and highly collaborative working style.
Top Skills- Project and program management experience (2-4 years)
- Ability to learn quickly and operate effectively in fast-paced environments
- Cross-functional stakeholder management and communication
Success ProfileSuccessful candidates are organized, proactive, and highly collaborative professionals who excel at coordinating large-scale initiatives across multiple teams. They are comfortable leading meetings, managing competing priorities, and driving execution during high-visibility, time-sensitive programs. This role offers significant exposure to senior leadership and the opportunity to play a critical role during one of the busiest and most strategic periods of the year.
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