Program Manager, Prohibited & Regulated Content

SpaceXAI

$110K — $145K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in content integrity or compliance operations related to enforcement or risk programs.
  • Experience managing program priorities and operational health in content or risk domains.
  • Familiarity with legal and policy constraints related to regulated content enforcement.
  • Ability to convert policy requirements into actionable workflows and controls.
  • Experience with automated detection systems and model-driven enforcement.
  • Strong leadership capabilities in driving cross-functional collaboration.
  • Excellent analytical skills to leverage operational data for improvement.

Responsibilities

  • Drive the program's priorities and continuously enhance execution for regulated and prohibited content.
  • Establish success criteria for automation and collaborate with Product, Engineering, and Operations teams.
  • Translate legal and policy constraints into practical workflows and escalation processes.
  • Identify and address gaps in current policies and workflows for improvement.
  • Manage escalations and complex case patterns to refine standards and automation.
  • Coordinate with cross-functional teams to ensure project dependencies are resolved and accountability is established.
  • Develop and maintain documentation and operational standards for program consistency.
  • Monitor regulatory changes and assess their impact on program requirements.

Benefits

  • Equity participation in the company.
  • Comprehensive medical, vision, and dental coverage.
  • Access to a 401(k) retirement plan with company contributions.
  • Short and long-term disability insurance.
  • Life insurance.
  • Various discounts and perks for employees.
Full Job Description
ABOUT THE ROLE:

We serve our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and maintain a safe digital marketplace. The Safety Integrity Program Manager, Regulated & Prohibited Content will drive priorities, measures, and system health for regulated and prohibited content, owning program standards and execution across upstream systems and downstream operations.

You are an experienced program manager with a strong background in content integrity, enforcement, or risk programs at scale. You are skilled at setting requirements for detection and automation, translating policy and legal constraints into practical workflows and controls, and driving cross-functional partners to improve coverage, precision, and enforcement quality. You thrive in fast-paced environments and excel at turning operational signals into lasting improvements.
RESPONSIBILITIES:
  • Drive priorities, measures, and system health for regulated and prohibited content, and continuously improve execution
  • Set requirements and success criteria for detection and automation, and drive Product, Engineering, and Operations to improve coverage, precision, and enforcement quality at scale.
  • Translate legal, policy, and technical constraints into practical requirements, workflows, controls, and escalation paths for Product, Engineering, and Operations.
  • Identify gaps in the current framework and drive enhancements to policies, procedures, controls, and workflows.
  • Own escalations, quality assurance, and complex case patterns for residual volume, and use those signals to harden standards and automation over time.
  • Align and drive Product, Engineering, Policy, Legal, and Operations partners to resolve dependencies, make decisions, and move critical work forward with clear accountable ownership.
  • Build and maintain the documentation, guidance, and operating standards that embed consistent execution across the program.
  • Monitor relevant regulatory developments, assess impact on the program, and ensure requirements stay accurate and executable.
  • Track and report operational performance, risks, and improvement opportunities with clear recommendations for leadership
BASIC QUALIFICATIONS:
  • 5+ years in content integrity, safety operations, compliance operations, or related program roles supporting enforcement or risk programs at scale.
  • Experience owning or supporting program priorities, measures, and operational health for content or risk domains.
  • Working knowledge of regulated or prohibited content areas and how policy, legal, and technical constraints shape enforcement.
  • Experience translating policy or legal requirements into practical workflows, controls, and escalation paths.
  • Experience working with automated or model-driven enforcement systems, including detection, classifiers, or policy automation.
  • Proven ability to drive cross-functional work with Product, Engineering, Policy, Legal, and Operations partners.
  • Strong analytical skills with experience using operational data to identify gaps, prioritize interventions, and track outcomes.
  • Clear written and verbal communication; able to brief leadership and document standards, decisions, and recommendations.
PREFERRED SKILLS AND EXPERIENCE:
  • Direct experience with regulated or prohibited content programs.
  • Experience setting requirements for detection, classifiers, or automation and partnering with Product or Engineering teams on outcomes.
  • Experience owning escalations, quality assurance, or residual case handling for enforcement programs.
  • Familiarity with regulatory developments affecting online platforms and content enforcement.
  • Exposure to integrity risks involving synthetic content, model misuse, or scaled manipulation.
  • Experience improving operating standards, documentation, and controls in a live program environment.
  • Background in high-scale consumer platforms, marketplaces, or technology products.
COMPENSATION AND BENEFITS:

$110,000 - $145,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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