Vertafore, Inc.

Program Manager, Product Operations

Vertafore, Inc.$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Product Operations, Program Management, or related roles in SaaS/technology organizations.
  • Experience in implementing and scaling enterprise operating models.
  • Proven ability to influence leadership and lead cross-functional teams.
  • Strong background in product lifecycle management and release governance.
  • Excellent communication, facilitation, and strategic thinking skills.

Responsibilities

  • Drive cross-departmental planning and alignment for product releases.
  • Deliver comprehensive go-to-market (GTM) strategies with stakeholders.
  • Lead end-to-end product release management processes.
  • Execute scalable release management, integrating feedback and learnings.
  • Monitor release performance against milestones and provide data-driven insights.
  • Report on release progress, risks, and outcomes to Senior Leadership.
  • Foster a culture of continuous improvement within the team.

Benefits

  • Flexible First work environment promoting remote and office collaboration.
  • Comprehensive medical, vision, and dental plans with various options.
  • 401(k) plan with employer matching.
  • Paid parental leave and adoption assistance.
  • Education assistance and tuition reimbursement opportunities.
Full Job Description
$110,000 - $130,000 / year + Bonus

Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

JOB DESCRIPTION

We are seeking a results-driven Program Manager of Product Operations and Launch to drive our go-to-market execution and product release processes. This role drives cross-functional coordination, supports operational performance, and ensures timely, high-impact product releases across Vertafore.

You will serve as a partner to the Product leadership team and act as the central point of accountability for managing release readiness, progress tracking, and continuous process improvements that deliver measurable value to customers and the business.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:
• Drive cross-departmental planning and alignment on product releases and initiatives in partnership with Product leadership.
• Deliver robust go-to-market (GTM) strategies in collaboration with stakeholders across Product, Marketing, Sales, Support, and Operations.
• Lead end-to-end product release management, including kickoff meetings, stakeholder coordination, task tracking, risk mitigation, and communication.
• Execute a scalable release management process, incorporating stakeholder feedback and operational learnings.
• Monitor release performance against key milestones, KPIs, and gate points-ensuring accountability and providing data-driven insights to guide execution.
• Report on release progress, risks, and outcomes to Senior Leadership Team (SLT).
• Be the central hub for all release activities, reporting to the Senior Leadership Team on status, goals, and key metrics.
• Foster a culture of continuous improvement by identifying gaps, driving adoption of best practices, and removing blockers to success.
• Champion operational excellence by setting an example of raising bar on consistency, quality, and impact of product delivery.
• Ensure adherence to company policies and manage additional duties as needed by the VP of Product Management Operations.

Qualifications:
5+ years of experience in Product Operations, Program Management, or related operational leadership roles within SaaS or technology organizations.
• Experience implementing and scaling enterprise operating models.
• Experience influencing leadership stakeholders and leading cross-functional organizations.
• Strong experience in product lifecycle management and release governance.
• Strong communication, facilitation, and strategic thinking skills.
Skills & Requirements
Preferred Skills (Nice to Have):
• Experience in the insurance or insurtech industry.
• Familiarity with tools such as Rally, SharePoint, Miro, or equivalent
• Professional certifications (e.g., PMP, Agile, Scrum) or advanced degrees (MBA) a plus.

Additional Requirements and Details:
• Travel required up to 10% of the time.
• Located and working from an office location.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Why Vertafore is the place for you: *Canada Only
  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans
  • Life, AD&D
  • Short Term and Long Term Disability
  • Pension Plan & Employer Match
  • Maternity, Paternity and Parental Leave
  • Employee and Family Assistance Program (EFAP)
  • Education Assistance
  • Additional programs - Employee Referral and Internal Recognition


Why Vertafore is the place for you: *US Only
  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
  • Medical, vision & dental plans
    • PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options:
    • Health Care FSA
    • Dental & Vision FSA
    • Dependent Care FSA
    • Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)

About Vertafore, Inc.

Vertafore, Inc. is a software company that provides insurance technology solutions. The company was founded in 1969 and is headquartered in Bothell, Washington. Vertafore operates in the technology sector and has a workforce of over 1700 employees. The company's products and services are designed to help insurance agencies and carriers manage their operations more efficiently. Vertafore's solutions include agency management, rating and connectivity, content management, and compliance and licensing. The company has a strong presence in the United States and serves over 20,000 customers.
Learn more about Vertafore, Inc.
Size
1,700 employees
Industry
Founded
1969

Similar Jobs

More Jobs at Vertafore, Inc.

More Enterprise Technology Jobs

Find similar Program Manager, Product Operations jobs: