Program Manager

Prime Response, Inc

$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizenship and ability to obtain/maintain a Government clearance
  • 5+ years managing operations, logistics, or service contracts
  • Experience with multi-functional teams in fast-paced environments
  • Strong organizational, coordination, and problem-solving skills
  • Ability to manage shifting priorities and mission requirements
  • Proficient in Microsoft Office (Excel, Word, Outlook, Teams)

Responsibilities

  • Act as the primary contact for Government stakeholders, including the Contracting Officer and COR
  • Oversee daily contract execution and service delivery according to requirements
  • Coordinate scheduling and execution of recurring and ad-hoc service requests
  • Monitor performance, deadlines, and service quality across operations
  • Plan and manage personnel for office moves and logistics operations
  • Resolve scheduling conflicts and operational issues as they arise
  • Prepare and submit monthly and ad-hoc status reports for contract compliance

Benefits

  • Paid Time Off (PTO) and sick leave
  • Paid Federal holidays
  • Health, dental, and vision insurance
  • AD&D and life insurance
  • Short and long-term disability coverage
  • Fidelity 401K plan
Full Job Description
Job Description
Program Manager to oversee logistics, office move, and facility support operations across federal and Department of Defense sites in the National Capital Region.

This role is responsible for overall contract execution, coordination with Government stakeholders, workforce management, and performance oversight in a dynamic, mission-driven environment supporting daily and ad-hoc operational requirements.

Program & Contract Management

  • Serve as the primary point of contact for Government stakeholders,including the Contracting Officer and COR
  • Oversee day-to-day contractexecution, ensuring all services are delivered in accordance withrequirements
  • Coordinate work authorization,scheduling, and execution of both recurring and ad-hoc service requests
  • Monitor performance, timelines,and service quality across all operational activities

Operations & Workforce Coordination

  • Plan, schedule, and manage personnel supporting:
    • Office moves and relocations
    • Furniture delivery,installation, and transportation
    • Warehouse and storage operations
  • Assign work, track progress, andensure adequate staffing coverage across all requirements
  • Resolve scheduling conflicts,operational issues, and resource constraints

Logistics & Service Oversight

  • Coordinate delivery, moving, and transportation services across NCRsites
  • Ensure proper execution of inventorymanagement, storage, and property accountability
  • Oversee safe handling, movement,and tracking of Government property and materials
  • Support site surveys, jobplanning, and execution readiness for upcoming work

Reporting & Compliance

  • Prepare and submit monthly and ad-hoc status reports
  • Track labor hours, taskexecution, and operational performance
  • Ensure compliance with contractrequirements, safety standards, and Government policies
  • Maintain documentation related toauthorized work, deliveries, and service completion

Customer Engagement

  • Coordinate directly with Government POCs to define requirements andpriorities
  • Ensure high levels of customersatisfaction through responsive, professional service delivery
  • Communicate status updates,delays, and issue resolution effectively


Requirements

Minimum Requirements

  • U.S. Citizenship and ability to obtain/maintain a Governmentclearance
  • Minimum 5 years of experiencemanaging operations, logistics, or service contracts
  • Experience overseeing multi-functionalteams in a fast-paced environment
  • Strong organizational,coordination, and problem-solving skills
  • Ability to manage simultaneouspriorities and changing mission requirements
  • Proficiency with Microsoft Office(Excel, Word, Outlook, Teams)

Basic Qualifications

  • Experience supporting:
    • Logistics, facilities, orwarehouse operations
    • Office moves, transportation, ormaterial handling operations
  • Demonstrated ability to:
    • Manage staff and coordinateworkloads
    • Track performance anddeliverables
    • Interface with Governmentcustomers

Preferred Qualifications

  • Experience supporting federal or DoD contracts
  • Familiarity with:
    • Inventory or asset managementsystems
    • Facilities or logisticscoordination platforms
  • Experience working in Pentagon orNCR federal environments

Work Environment

  • Primary duty location: Arlington,VA / Washington, DC. with support across NCR locations.
  • Combination of office-based managementand field oversight
  • Fast-paced, customer-facingenvironment with dynamic operational requirements


Benefits

Comprehensive and Competitive Benefits

Paid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K.

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