Program Manager (PM)

Healthpro Heritage, LLC

$110K — $118K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Licensed Physical Therapist in CA
  • Degree in Physical, Occupational, Speech Therapy, or related field
  • Minimum 3-5 years clinical experience in rehabilitation
  • Preferred experience in supervisory or management roles within healthcare
  • Strong leadership and team management abilities
  • Comprehensive knowledge of rehabilitation protocols and patient care
  • Excellent communication skills for diverse interactions

Responsibilities

  • Directly manage and supervise clinical therapy staff
  • Ensure compliance with personnel credentials and performance
  • Maintain a clinical caseload and oversee therapy service quality
  • Review therapy programs for effectiveness and compliance
  • Develop strategies to expand therapy offerings and patient engagement
  • Promote therapy programs through local marketing efforts
  • Oversee patient and therapist scheduling for optimal coverage
  • Investigate and resolve issues related to patient and staff interactions

Benefits

  • Opportunity to join a collaborative management team
  • Engagement in program development and growth
  • Potential for bonuses based on performance
  • Work in a supportive environment within an ALF/ILF/Memory Care facility
  • Involvement in community outreach and marketing initiatives
Full Job Description
Overview

HealthPro Heritage has a great full-time Therapy Program Manager Opportunity in Carlsbad, CA.

  • Must be a licensed Physical Therapist in the state of CA
  • Setting: Direct Bill OP clinic inside of an ALF/ILF/Memory Care facility
  • Compensation: $53-$57 per hour base pay, with bonus opportunities
  • Become an integral part of a great management team!
Responsibilities

Team Leadership & Management

  • Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
  • Monitor personnel compliance, credentials, and develop corrective action plans when necessary.

Clinical Oversight & Quality Assurance

  • Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
  • Conduct reviews of therapy programs and services to assess effectiveness and efficiency.

Program Development & Growth

  • Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
  • Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.

Operational Management

  • Oversee scheduling of patients and therapists to ensure adequate coverage.
  • Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.

Problem Resolution & Staff Support

  • Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
  • Provide ongoing education and in-service training to staff and community members.

Compliance & Safety

  • Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
  • Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.
Qualifications
  • Education: Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
  • Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
  • At least 3 65 years of clinical experience in rehabilitation or a related healthcare field.
  • Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy
  • Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
  • Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
  • Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
  • Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
  • Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
  • Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

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