Royal Bank of Canada

Program Manager, Physical Security Technology (Global Security)

Royal Bank of Canada • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience leading large-scale, complex programs across multiple countries
  • Proven expertise in managing technology initiatives and third-party vendor relationships
  • Exceptional storytelling and communication skills for diverse audiences
  • Strong financial acumen for discussing investment value and budget implications
  • Interpersonal skills with the ability to influence stakeholders and build consensus
  • Demonstrated change management capabilities for organizational adoption of new practices
  • Experience in managing vendor contracts and performance

Responsibilities

  • Lead modernization and lifecycle management of security technology systems globally across 25+ countries
  • Build and maintain strategic vendor partnerships, managing contracts and performance metrics
  • Develop and communicate implementation frameworks to drive global operational alignment
  • Collaborate with internal stakeholders to navigate organizational complexity
  • Champion change management initiatives for smooth transitions during technology upgrades
  • Manage program metrics and continuous improvement efforts to enhance stakeholder confidence
  • Provide strategic guidance on system enhancements and translating technical benefits into business value

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Supportive leaders for your development through coaching and management opportunities
  • Opportunity to make a significant impact
  • Work within a collaborative and high-performing team
  • Pathways for increasing responsibilities and career growth
Full Job Description
Job Description

What is the opportunity?

The Program Manager, Physical Security Technology, will lead the modernization of our enterprise physical security technology program across 25+ countries. In this role, you will champion the strategic vision, deployment, and evolution of our integrated security systems while fostering collaborative partnerships across the organization and with external vendors.

Your ability to tell a compelling story about our security initiatives, navigate complex organizational dynamics, and drive sustainable change will directly contribute to protecting RBC's employees, clients, and assets.

What will you do?
  • Lead the strategic vision, modernization, and lifecycle management of enterprise physical security technology systems globally across 25+ countries, serving as an advocate for program success across all stakeholder groups
  • Build and maintain strong vendor relationships and partnerships, including contract oversight, SLA monitoring, and strategic business reviews; position vendor solutions as competitive advantages to internal stakeholders
  • Develop and communicate clear implementation frameworks, driving adoption and alignment across global operations through compelling business cases and executive storytelling
  • Navigate organizational complexity by collaborating with diverse internal stakeholders (Lines of Business, Facilities, IT, Corporate Security, Investigative teams)
  • Champion change management initiatives to facilitate smooth transitions during system implementations, technology upgrades, and process improvements; communicate value and impact to all organizational levels.
  • Manage program metrics, reporting, and continuous improvement initiatives to demonstrate value, build stakeholder confidence, and inform strategic decision-making.
  • Provide strategic guidance on system enhancements and operational improvements, translating technical capabilities into business benefits
  • Establish data-driven program governance using performance metrics and validated assumptions to protect scope and budget

What do you need to succeed?

Must-have
  • 5+ years of proven experience leading large-scale, complex multi-country programs or technology initiatives with demonstrated success in standardization and global operations
  • Experience managing programs or projects involving significant technology change, including third-party vendor management
  • Exceptional storytelling and communication abilities; skilled at translating complex initiatives into clear, compelling narratives for diverse audiences (executives, technical teams, business partners)
  • Ability to understand and communicate investment value, budget implications, and financial metrics to finance and C-suite stakeholders
  • Proven interpersonal and relationship-building skills with the ability to influence stakeholders, navigate organizational dynamics, and build consensus across competing priorities.
  • Strong change management capabilities with experience successfully driving organizational adoption of new processes, systems, or initiatives.
  • Demonstrated ability to manage vendor partnerships and external relationships with strong contract and performance management skills
  • Ability to recognize security vulnerabilities and respond to technology incidents with sound technical judgment
  • Experience translating ambiguous strategic goals into structured plans, execution roadmaps, and measurable outcomes

Nice-to-have
  • Degree/Diploma in business, organizational leadership, computer engineering or related fields.
  • Project Management Professional (PMP) certification
  • Certification in Change Management
  • Banking experience
  • Knowledge of networking, and security infrastructure

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to take on progressively greater accountabilities


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Job Skills

Additional Job Details

Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-20

Application Deadline:

2026-08-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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