Hospital for Special Surgery

Program Manager Office of Culture and Inclusion

Hospital for Special Surgery$72K — $109K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in program management or operational support.
  • Familiarity with Employee Resource Group (ERG) governance and event logistics.
  • Proficiency in data analysis and reporting for engagement metrics.
  • Strong communication skills for cross-departmental collaboration.
  • Ability to identify best practices and recommend improvements.

Responsibilities

  • Track and report on ERG participation and educational content development.
  • Support governance and operational documentation for ERGs.
  • Facilitate communication between ERG leaders and organizational stakeholders.
  • Compile and analyze workforce engagement metrics for leadership review.
  • Evaluate program effectiveness and identify areas for improvement.
  • Assist with supplier access initiatives involving vendor databases and outreach coordination.
  • Collaborate with marketing teams to promote OCI initiatives and maintain internal communications.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • Retirement plans with employer contributions.
  • Generous paid time off policy.
  • Employee development programs and resources.
  • Opportunities for community involvement and volunteer work.
Full Job Description
Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $72,000.00 - $109,500.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing
Track participation/completion data and support development/maintenance of educational resources and content. ERG Infrastructure and Enablement Provide operational support for Employee Resource Groups (ERGs), including governance documentation, calendars, program tracking tools, and event logistics aligned with institutional requirements. Facilitate communication between ERG leaders and OCI to support alignment with enterprise priorities. Measurement, Assessment, and Continuous Improvement Support workforce engagement and culture assessment efforts; compile participation, engagement, and other program metrics into summary reports for leadership. Help evaluate program effectiveness and identify opportunities for continuous improvement; maintain data systems used to monitor trends. Supplier Access and External Engagement Support Support supplier access initiatives in collaboration with Supply Chain/procurement teams, including vendor databases, outreach coordination, and reporting. Internal Communications, Program Visibility, and Signature Initiatives Partner with Marketing & Communications and Internal Communications to promote OCI initiatives via announcements, newsletters, and program updates; maintain internal webpages/shared resources as appropriate. Support enterprise culture initiatives such as Unity Week and heritage celebrations, including planning, logistics, and post-event synthesis. Consultation, Stakeholder Support, and Best-Practice Scanning Serve as a responsive operational resource for staff and physician stakeholders navigating culture/inclusion-related programming, processes, and enterprise resources. Conduct ongoing scanning of best practices, trends, and emerging issues; recommend practical enhancements to strengthen impact and execution.

About Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
Learn more about Hospital for Special Surgery
Size
4,000 employees
Industry
Founded
1863

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