University Of Texas Southwestern Medical Center

Program Manager of Operations Transformation

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Finance, Healthcare Administration, or a related field
  • 5+ years of experience in finance, business, or project management
  • Master's Degree in a similar field preferred

Responsibilities

  • Define and develop specific program objectives and strategies aligned with institutional goals
  • Act as the primary architect for project structures, defining necessary scope and governance
  • Establish timelines and metrics to track project progress and optimize performance
  • Plan and monitor execution of programs using evidence-based research
  • Ensure alignment of new and existing programs with business strategies
  • Develop status reports and mitigate risks for effective project management
  • Collaborate with clinical and executive stakeholders to meet program needs
  • Facilitate key meetings and improvement activities for impactful outcomes
  • Coordinate project interdependencies and track associated budgets
  • Communicate and negotiate effectively to resolve conflicts
  • Supervise and mentor staff to promote growth and excellence
  • Evaluate program outcomes for continuous improvement

Benefits

  • PPO medical plan available from day one at no cost for employee-only coverage
  • 100% coverage for preventive healthcare, no copay
  • Paid Time Off available from day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
Full Job Description
JOB SUMMARY
Reporting directly to the Senior Manager, Operational Transformation, the Program Manager is responsible for the end-to-end development, delivery, and measurement of multiple related projects within a portfolio. This position navigates complex activities spanning various departments and functions to ensure program results align with high-level institutional goals and the Senior Manager's strategic vision.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
  • Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION

Required
  • Education
    Bachelor's Degree in Business, Finance, Healthcare Administration, or similar field
  • Experience
    5 years experience in finance, business, or project management environment
Preferred
  • Education
    Master's Degree in Business, Finance, Healthcare Administration, or similar field
JOB DUTIES
  • Program Development & Strategy: Defines and develops specific program objectives and strategies, assessing potential institutional impacts to ensure alignment with broader strategic goals.
  • Project Architecture: Acts as the primary architect for individual project structures, defining the necessary scope of work and governance required to reach targeted outcomes.
  • Performance Metrics & Optimization: Establishes detailed timelines and data-driven metrics to track progress, providing the Senior Manager with actionable recommendations to optimize program performance.
  • Execution & Monitoring: Uses evidence-based research and best practices to plan and monitor program execution, ensuring all deliverables meet high-quality standards.
  • Strategic Alignment: Implements tactical tasks that align new and existing programs with the overarching business strategy and goals of the executive leadership team.
  • Reporting & Risk Management: Develops comprehensive status reports, analyzes results, and proactively identifies potential risks or crises to devise effective contingency plans.
  • Stakeholder Coordination: Collaborates and communicates with clinical leaders, department heads, and executive sponsors to ensure program visions and needs are consistently met.
  • Meeting Facilitation: Leads key meetings and improvement activities in collaboration with stakeholders to create impactful agendas and high-level content.
  • Resource & Interdependency Management: Coordinates project interdependencies and manages assigned resources, including budget tracking, to ensure efficient project delivery.
  • Conflict Resolution & Negotiation: Communicates and negotiates with clinicians and diverse stakeholders to solve complex problems and ensure continued project momentum.
  • Team Support: Supervise and/or mentor assigned staff in the performance of their duties to foster professional growth and operational excellence.
  • Continuous Improvement: Regularly evaluates program outcomes to realign deliverables as necessary, searching for ways to improve delivery and resource utilization.
  • Performs other duties as assigned.

About University Of Texas Southwestern Medical Center

The University of Texas Southwestern Medical Center (UT Southwestern) is a public academic health science center in Dallas, Texas. With approximately 14,400 employees and an operating budget of nearly $2.8 billion, UT Southwestern is one of six medical schools in the UT System. UT Southwestern is one of the leading medical research institutions in the world, with a focus on biomedical research, clinical care, and education. The institution is home to six Nobel laureates, 22 members of the National Academy of Sciences, and 19 members of the National Academy of Medicine. UT Southwestern is also affiliated with Parkland Memorial Hospital, one of the largest public hospitals in the United States.
Learn more about University Of Texas Southwestern Medical Center
Size
24,000 employees
Industry

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