Program Manager, Major Investigations

Small Business Administration

$95K — $115K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; high school diploma required.
  • At least one year of specialized experience at the MS-13 level or equivalent.
  • Experience in data analysis and comparative crime statistics.
  • Ability to manage analytical methods for complex challenges.
  • Supervisory experience over analytical professionals.

Responsibilities

  • Coordinate major case investigations and analyses with key stakeholders.
  • Supervise delivery of crime analysis and investigative products.
  • Lead continuous improvement initiatives in investigative analytics.
  • Develop comprehensive investigative reports and presentations.
  • Oversee resource allocation and employee performance evaluations.

Benefits

  • Support for professional development and training initiatives.
  • Opportunity to work directly with executive and command staff.
  • Involvement in a critical public safety sector impacting the community.
  • Engagement with law enforcement at local and federal levels.
Full Job Description
This position is located in the Metropolitan Police Department (MPD), Homeland Security Branch (HSB), Real Time Crime Center (RTCC), Major Investigations Branch (MIB). It works in direct support of MPD, Investigative Services Bureau (ISB). The primary purpose of the position is to collect, analyze and coordinate a variety of complex intelligence data and prepare comprehensive reports to support ongoing investigations.

The incumbent will be responsible for the following:

Serving as the primary coordinator for major case investigations and analysis. Specifically, the incumbent works with key stakeholders and staff to identify and implement efficiency savings, streamlined analytical operations, and data quality improvements to ultimately advance the investigative capabilities of the department as determined by the Chief of Police, the Assistant Chief of Police of the Homeland Security Bureau, and the Assistant Chief of Police of the Investigative Services Bureau. The incumbent is tasked with bringing innovative solutions and analytical methodologies to the department as well as motivating and encouraging all team members to do the same.

Supervising staff members engaged in the delivery of crime analysis information and investigative analysis products, to include providing leadership and guidance in building an analytical methodology or approach; determining appropriate data and data gathering techniques; analyzing large datasets, reviewing results and recommendations; and providing quality control.

Working directly with executive management, command staff, MPD's analysis personnel, and other key stakeholders to create an environment of continuous improvement and innovation for MPD's investigative and analytics programs.

Providing leadership to improve processes, streamline operations, and coordinate with MPD's units to advance investigative analytics and data quality.

Leading the team in gathering, researching, analyzing, evaluating, and developing complex investigative intelligence information to support detectives/agents in the conduct of criminal investigations. Preparing comprehensive investigative reports.

Developing and/or managing the development of timely and accurate products, briefings, presentations, visualizations, and graphics to deliver this information clearly in an appropriate format for the audience.

Ensuring the proper organization, personnel, and resource allocation, implementation, documentation, reporting, inspection, and delivery of the projects/tasks assigned to the unit. Evaluating employee performance and recommending promotions, reassignments, adverse actions, and other similar actions.

Hearing and resolving informal complaints from employees and referring more serious complaints to a higher level of authority.

Identifying the developmental and training needs of staff members and connecting them with the needed resources, trainings, etc.

Providing proactive and innovative solutions to complex analytical challenges. Initiating new reports and other analytics products and services in anticipation of requests or suggested trends.

Utilizing investigative techniques, data mining, crime mapping, statistics, research methods, desktop publishing, charting, presentation skills, and critical thinking. Overseeing the analysis and information collected, developed, and constructed from GIS for crime tracking and investigative activities. Developing and maintaining products and processes to support the needs of the MPD's Crime Briefing meetings and other tactical, operational, and strategic briefings.

Establishing and maintaining documentation for specific data reporting and analysis standards.

Developing and continuously improving MIB standard operating procedures to include analytical models and the latest data science techniques. Developing and ensuring the proper implementation of law enforcement research and analysis policies, guidelines, and standard operating procedures. Researching and employing best practices.

Conducting audits and reviewing Information Technology systems to ensure consistency of pertinent data usage and interpretation. Making recommendations for new technology and analytical products as appropriate.

Providing written and oral reports and analyses for executive management's review and information that address work accomplishments, recommendations, deficiencies, and issues and concerns; and to external organizations as appropriate.

Serving as a partner with various units within the department, other District agencies, Federal government law enforcement officials, and local law enforcement officials. Working with units within the department to develop analytical support that allows unit officials to craft effective strategies and tactics to address crime and disorder.

Managing and properly disseminating of data and information to internal units and to outside agencies, including the Mayor and Council.

Representing the MPD on internal and external task forces established to review and resolve public safety problems.

Performing other related duties as assigned.

Qualifications, Education and Work Experience:

Education
High School Diploma or its equivalent required. Graduation from an accredited college or university with a Bachelor's degree or higher is preferred.

Work Experience
Applicants must have at least one (1) year of specialized experience equivalent to at least the MS-13 grade level, or its non-District equivalent, gained from the public or private sector. Specialized experience for this position includes, but is not limited to: data analytical experience; comparing local and national crime statistics using common data standards, codebooks, and data dictionaries; developing and managing the implementation of analytical methodologies and approaches to address complex challenges and tasks; conducting temporal analysis (i.e., calculate and analyze short and long term series, patterns, trends) to make forecasts and predictions regarding crime trends and series; analyzing qualitative and quantitative data using calculations such as frequencies, percent change, cross-tabulations, measures of central tendency (i.e., mean, median, mode), measures of variation (i.e., range, standard deviation, variance) and correlations; and experience supervising others.

Licensures, Certifications and other requirements
None Required

Work Environment
Work location is in an office environment. Work is sedentary and may require walking and standing in conjunction with travel and attendance at meeting and conferences away from the work site and carrying light items, such as laptops, papers, books, small parts, and driving an automobile.

Other Significant Factors:
Promotion Potential:
No Known Promotion Potential.

Position Suitability:
This position is deemed as Security Sensitive pursuant to Chapter 4 of the D.C. Personnel Regulations. In addition to the general suitability screening and criminal background check (pre-employment and periodic), individuals may be subject to the following checks and tests: (select the appropriate designation, if applicable)
  1. Traffic record check (as applicable);
  2. Pre-employment drug and alcohol test (as applicable);
  3. Consumer credit check (as applicable);
  4. Reasonable suspicion drug and alcohol test;
  5. Random drug and alcohol test;
  6. Return to duty or follow-up drug and alcohol test; and
  7. Post-accident or incident drug and alcohol test.

Due to the sensitive nature of work performed within the Metropolitan Police Department, all selected candidates must undergo and successfully complete and enhanced background investigation, including criminal history and credit checks, as a condition of employment.

Residency Preference
Applicants claiming Residency Preference will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.

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