High Level Mission Statement

To successfully manage programs to profitability from early design or manufacturing stages to end of life stages by coordinating team activities and deliverables.   

High Level Statement of the Role 

A program manager leads efforts to develop and execute project plans to support NPI product launch, sustain production through the continuous improvement of cost, quality, delivery, service and end-of-life services/support.     

High Level Roles & Responsibilities  

• Comply with all Safety, Electrostatic Discharge (ESD) and Quality Management System (QMS) requirements      

• Work with the identified Business Manager to meet and/or exceed customer expectations and to generate targeted operating profit goals.      

• Responsible for communication with the customer and KE employees regarding expectations and requirements      

• Work with customer and business manager to grow relationships, expand engagements, propose, quote and win new business      

• Responsible for decisions on project processes, customer engineering changes, and technologies to be used       

• Develop and optimize project plans for new product introductions and transfers, including timelines, dependencies, critical path, variable cost productivity and required resources.       

•  Responsible to operate project to the quote, be aware of variances and drive development of alternatives to meet quote.        

• Review and provide feedback and approval to Business Manager for new quotes and re-quotes       

• Primary coordinator to work effectively with internal and external customers       

• Coordinate introduction of demand changes including recovery of any associated change in unit price, NRE and tooling costs, excess and obsolete inventory and implementation timing.        

• Facilitate good internal communications within KE 

• Oversee entire programs ensuring correct execution through good knowledge of project status and issues      

• Lead cross-functional Customer Focus Teams (CFTs) in the successful launch of new products, following the KEJ New Product Introduction (NPI) process. 

Skills to Perform This Role 

Interpersonal Skills  

• Works well with customers        

• Honest and dependable       

• Works well with all levels of the organization        

• Approachable       

Technical Skills  

• Knowledgeable in IPC-A-610 and J-STD-001 standards      

• Highly Innovative      

• Strong manufacturing knowledge of PCBA assembly, subassembly, system build, integration, and Assemble to Order processes and requirements (as needed)       

• Strong analytical and problem solving skills       

• Prefers to work in a fast paced environment      

• Ability to use Microsoft Project and project planning      

• Understands the purpose of DFM, DFA and DFT concepts       

• Understand quality systems and COPQ      

• Understands NPI process       

• Possess Lean Six Sigma knowledge     

Communication Skills 

• Good listening skills       

• Must be fluent in the English language and have good written and verbal communication skills       
• Strong presentation skills       

• Strong negotiation skills       

• Able to communicate technical and non-technical issues to all levels      

Leadership Skills 

• “Can do” attitude, self-motivated,      

• Able to work independently       

• Able to lead and motivate multi-functional teams       

• Able to drive improvement/change throughout the organization      

Business Skills 

• Inspire confidence in our plant, in our customers and deliver on it       

• Good time management       

• Can handle and prioritize multiple tasks based on impact to the business       

• Strong  financial knowledge   

Program Manager

Position Overview

To successfully manage programs to profitability from early design or manufacturing stages to end of life stages by coordinating team activities and deliverables.

Quick Summary

A program manager leads efforts to develop and execute project plans to support NPI product launch, sustain production through the continuous improvement of cost, quality, delivery, service and end-of-life services/support.

Basic Background Requirements:

• Successfully Interview with relevant hiring team
• Successfully pass pre-employment drug test and background check

Key Performance Objectives

Short Term: (0 to 6 months)

Learn about the customers within the CFT and the interactions that are required to conduct business.

Facilitate PPV and Excess issues to resolution.

Serve as the point of contact for all customer issues that may arise.

Conduct internal and external PBR’s

Midterm: (6 to 18 months)

Obtain a minimum of a Green Belt Certification in the plant.

Longer Term:  (>18 months)

 Continue to grow in the position by picking up new customer wins.