Job Description

Johnson Service Group is looking for a Program Manager with minimum of 10 years' experience in the aviation or complex manufacturing industry as a program manager. This is a Direct Hire job in Valencia, CA for an Aircraft company.

Salary: $160K

Responsibilities
We are looking for a self-motivated individual who is able to work with minimal direction, has strong oral and written communication and interpersonal skills, and has the ability to successfully collaborate across organizations and functions. The program manager is responsible for implementing and executing all aspects of assigned programs including cost, technical and schedule performance and is the primary point of contact and interface with the customer. Directs all Program resources to provide customers with high quality products and services, on time and at competitive prices. Advise management of the status of work in progress, material availability, and potential production problems to ensure that personnel, equipment, materials, and services, are provided as needed.

Identify, recommend, and implement changes to improve productivity that reduce cost and rework. Identify and respond to program challenges and support solutions, such as allocation of resources and changing contractual specifications.

Responsibilities
• Ownership of the program management activities from initial customer and conceptual design through development, qualification testing, and product manufacture within the formalized NPI development processes.
• Prepares project schedules, coordinates, and monitors the assigned programs. Manages project timelines, milestones, deliverables, cost, risks, and budget. Tracks, monitors, and reports program performance using program management tools.
• Ensure timely completion of project according to established timelines and deliverables to the customer (SDRL's, data items, reports, cost estimates).
• Responsible for the overall program definition, organization, and direction of short- and long-range plans.
• Ensures customer requirements are met. Manages changes through formalized change management process and ensures compliance with contractual requirements.
• Ensures that management of the program conforms to the company Quality Management System procedures as documented.
• Primary point of contact with customers, communicating with them regarding the schedule and other issues on an on-going basis. Acts as voice of the customer within the organization.
• Manages relationships with the customer base fostering an environment where complex problems are solved in a manner that instills trust and respect for all parties.
• Support the development of new business growth strategies, including kick-off meetings, expectations, and timelines.
• Coordinate responses to customer action items.
• Manage the contract lifecycle, cost, schedule and performance of company programs or subsystems of major programs.
• Develops and executes program presentations for both internal and external customers as well as summary documents for leadership review.
• Provide regular program status reports to various levels of management.
• Update and maintain program metrics (e.g. on-time delivery, margins, scope and change management, budget, etc.).
• Work with other functions to identify defect trends associated with assigned programs and take actions to reduce/eliminate the defects.
• Contributes to team effort by maintaining a positive outlook.
• Complies with all company policies and procedures, including safety requirements.
• Other duties as assigned to ensure customer needs are met.
Qualifications
Required education, certification, and experience
• Bachelor's degree in engineering (preferable) or business management.
• -• Must be able to communicate well with both manufacturing and R&D personnel

Preferred education, certification, and experience
• Master's degree in business, marketing, or a related field a plus
• PMP certification a plus

Competencies
• Customer focus
• Ability to work in a fast-paced environment
• Strong business acumen
• Candidate must have the right mindset to lead the organization in accomplishing goals and timely delivery of internal as well as external commitments.
• Ability to organize and prioritize multiple tasks
• Strong interpersonal skills with ability to interface with an organization at all levels
• Excellent problem-solving skills
• Demonstrated work ethic
• Ability to take the initiative to become involved in activities to help resolve problems and make improvements
• Excellent oral and written communication skills
• Compliance and Regulatory experience
• Advanced proficiency in utilizing Microsoft Excel, Word, PowerPoint, MS Project, and Outlook

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.