Job SummaryThe Program Manager, Strategic Operations serves as a strategic partner to the Director of Facilities Operations, driving execution of key business priorities and organizational initiatives. This role is responsible for improving operational performance through business planning, performance analytics, cross-functional coordination, and strategic program management. Working across the Facilities organization and with key business partners, the Manager ensures strategic initiatives are executed effectively, organizational objectives remain aligned, and leadership has the information needed to make informed decisions.
DUTIES & RESPONSIBILITIES Strategic Planning & Execution
- Lead strategic initiatives that support organizational.
- Coordinate execution of business priorities and monitor progress against key objectives.
- Support long-range planning, portfolio expansion, workforce planning, and organizational readiness.
Business Operations & Performance
- Develop executive dashboards, performance metrics, and operational reports to support leadership decision-making.
- Analyze operational trends and identify opportunities to improve efficiency, service delivery, and resource utilization.
- Establish governance processes to improve accountability and execution across the organization.
Program & Project Management
- Lead cross-functional programs and organizational initiatives from planning through implementation.
- Manage project milestones, risks, deliverables, and executive status reporting.
- Drive continuous improvement efforts that enhance operational effectiveness and standardize business processes.
Executive Support & Stakeholder Management
- Prepare executive presentations, business cases, and strategic recommendations for senior leadership.
- Partner with Finance, Real Estate, Procurement, Manufacturing, EH&S, and other stakeholders to align business objectives and facilitate successful project execution.
- Serve as a trusted advisor to Facilities leadership by providing business insights, operational analysis, and strategic recommendations.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Job Qualifications- Typically requires a Bachelors, Masters or PhD in engineering, science or a related technical field as well as thirteen or more years of progressively complex program administration experience. May substitute equivalent experience in lieu of education.
- Demonstrates extensive technical expertise and application of program management principles, concepts, and practice as well as comprehensive program management and leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines or milestones.
- Must be able to develop solutions to complex problems that require coordination of technologies across program requirements.
- Strong communication, leadership, presentation, and interpersonal skills are required to enable an effective interface with other departments, all levels of management, professional and support staff, customers, potential customers, and government representatives.
- Customer focused, must be able to work on a self-initiated basis and in a team environment, and able to work extended hours and travel as required.
