REI

Program Manager, Internal Communications - HR, AI, IT and Impact

REI$74K — $119K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years in internal or corporate communications
  • Exceptional emotional intelligence and relationship building
  • Experience managing communications for cross-functional programs
  • Ability to translate complex content into clear messaging
  • Experience with diverse stakeholders including HR leaders
  • Excellent written and verbal communication skills
  • Strong program management capabilities

Responsibilities

  • Act as primary communications partner for major HR, AI, IT, and Impact initiatives
  • Develop cohesive narratives connecting various initiatives
  • Create integrated communication plans aligned with business goals
  • Coordinate messaging across projects to enhance clarity
  • Translate complex topics into engaging content for employees

Benefits

  • Collaborative working environment
  • Engagement with diverse stakeholders and initiatives
  • Opportunities for influencing organizational communication
  • Professional development in corporate communications
  • Exposure to multi-channel communication strategies
Full Job Description
Overview

The Program Manager, Internal Communications plays an important role in helping employees stay informed and connected to key areas across the co-op, including HR, AI, IT, and Impact. You'll work closely with leaders to create clear, meaningful communications that explain what we're doing, why it matters, and how employees can engage.

You bring complex, cross-functional work together into simple, clear messages that support awareness, alignment, and adoption across the organization.

Responsibilities and Qualifications

Responsibilities
  • Act as the primary communications partner for major initiatives across HR, AI, IT, and Impact. Lead end-to-end communication strategies to ensure consistency and alignment across teams
  • Partner with leaders to connect initiatives into a clear, cohesive enterprise narrative
  • Develop integrated communication plans aligned with business priorities and key moments
  • Coordinate timing and messaging across initiatives to improve clarity and reduce noise
  • Translate complex topics into accessible, engaging content for diverse employee audiences

Required Qualifications:
  • 5-7+ years of experience in internal or corporate communications (or related field)
  • Exceptional emotional intelligence with a track record of navigating complex organizational dynamics and building trusted advisory relationships. Must be able to influence without authority.
  • Proven experience managing communications for complex, cross-functional programs
  • Demonstrated ability to translate technical or policy-driven content into clear messaging
  • Experience working with diverse stakeholders, including HR and business leaders
  • Excellent written and verbal communication skills
  • Strong organizational and program management capabilities

Preferred Qualifications:
  • Experience supporting HR programs (benefits, talent, learning, employee experience)
  • Experience with technology, digital transformation, or AI-related initiatives
  • Experience working in large, matrixed organizations with distributed teams
  • Familiarity with multi-channel internal communications approaches
  • Experience supporting leader communications and enterprise-wide moments

Pay Range

$74,400.00 - $119,100.00 per year

About REI

REI is a retail company that specializes in outdoor recreation gear and clothing. The company was founded in 1938 by Lloyd and Mary Anderson in Seattle, Washington. REI is a consumer cooperative, meaning that it is owned by its members and operates for their benefit. The company has over 170 stores in the United States and is known for its commitment to environmental stewardship and sustainability. REI has been recognized as one of the best companies to work for in the United States.
Learn more about REI
Size
14,000 employees
Industry
Founded
1938

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