Uber

Program Manager II, Tech

Uber • $135K — $165K *
Sunnyvale, CA 94087In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree in Program Management, Computer Science, or related field with a minimum of 6 months of relevant experience.
  • Proficiency in Large Language Models (LLMs) and Prompt Engineering with a focus on RLAIF or RLHF implementation.
  • Hands-on experience in fine-tuning and deploying production-grade LLMs or MT models in scalable environments.
  • Skilled in designing automated evaluation pipelines leveraging 'LLM-as-a-Judge' frameworks.
  • Experience in LLMOps/MLOps roles, including thorough review and monitoring of model deployment.
  • Competency in Python scripting for data flow automation, paired with SQL for quality metrics analysis.
  • Knowledge of data privacy regulations and secure model access in enterprise GenAI environments.

Responsibilities

  • Manage technical programs focused on GenAI initiatives.
  • Design and implement comprehensive MT and LLM programs for internal and external clients.
  • Integrate Uber's internal services with MT/LLM pipelines for seamless operations.
  • Act as a technical liaison by automating data flows with Python scripting.
  • Collaborate with Localization Operations and Language Model Engineering teams to enhance model effectiveness.
  • Develop LLM-based evaluation rubrics for assessing model performance.
  • Lead cross-functional projects, ensuring effective requirements gathering and documentation.

Benefits

  • Participation in Uber's bonus program.
  • Various employee benefits detailed on Uber's careers page.
  • Potential for telecommuting options.
Full Job Description
Job Description

About the role and team

The Program Manager, Tech leads complex programs that bridge technical vision and operational execution. This role focuses on the "how" of technical delivery-scaling systems like AI/ML human-in-the-loop workflows or global supply chains by navigating high-ambiguity environments and maintaining disciplined operational excellence.

Rate of Pay: $135,000.00 to $165,000.00 per Year

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

What You'll Do
  • Technical program manager managing GenAI programs.
  • Design and implement comprehensive MT and LLM programs that support both Uber's internal operations and external clients. This includes architecting Reinforcement Learning from AI Feedback (RLAIF) frameworks to scale model alignment and ensure consistency with our global communication and localization strategies.
  • Build seamless integration points between Uber's internal services and tools, connecting them to our MT/LLM pipeline.
  • Serve as a technical liaison-utilizing Python scripting to automate data flows-and optimize the pipeline for efficiency, specifically regarding the deployment of LLM-as-a-Judge for automated quality gatekeeping.
  • Partner with the Localization Operations (LocOps) and Language Model Engineering teams to select, evaluate, train, and deploy the most effective models.
  • Leverage Python to develop and run LLM-based evaluation rubrics that act as a judge for model performance, aiming to enhance both internal productivity and external localization outcomes.
  • Lead cross-functional initiatives and engage with internal localization teams and external partners. This includes gathering requirements, drafting Product Requirement Documents (PRDs) for RLAIF pipelines, and managing the execution of tool enhancements and process improvements.
  • May telecommute.

Basic Qualifications
  • Employer will accept a Master's degree in Porgram Management, Computer Science, Information Management, or related field, and 6 months of experience in the job offered or in a related occupation.
  • Position requires:
    • Large Language Models (LLMs) and Prompt Engineering; demonstrated experience implementing Reinforcement Learning from AI Feedback (RLAIF) or Human Feedback (RLHF) to scale model alignment;
    • Experience fine-tuning and deploying production-grade LLMs or MT models (such as GPT, Mistral, T5, or OpenNMT) within scalable enterprise environments;
    • Ability to design and architect automated evaluation pipelines, specifically utilizing "LLM-as-a-Judge" frameworks to optimize AI-assisted translation and human-in-the-loop (HITL) workflows;
    • LLMOps/MLOps role, including the review of architecture diagrams, API documentation, and the monitoring of model lifecycle management and deployment performance;
    • Leading cross-functional AI/ML initiatives by translating complex business requirements into technical Product Requirement Documents (PRDs) for engineering and product teams;
    • Python scripting for data flow automation and SQL for analyzing judge-based quality metrics and reinforcement learning progress;
    • Understanding of data privacy, redaction layers, and secure model access protocols within enterprise GenAI environments to ensure compliance with global data protection regulations;
    • Experience curating instruction-tuning datasets and utilizing LLMs for synthetic data generation to improve dataset diversity for model alignment training.


About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Transportation
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ
UBER
* Ladders Estimates

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