Program Manager, Housing

Abode Services

$75K — $90K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field required.
  • 2+ years professional experience in social work or related fields with a focus on rental housing for low-income households.
  • Experience managing complex contracts over $1M.
  • Proven ability to design and implement effective programs and policies.
  • Knowledge of relevant federal, state, and local housing laws.
  • Must have a valid California Driver's License and insurance, and a clean DMV record.
  • Flexibility to work evenings and weekends as needed.

Responsibilities

  • Provide leadership and direction for housing programs serving homeless individuals and families.
  • Manage relationships with community partners to enhance housing program effectiveness.
  • Act as primary liaison with County and City departments and partners.
  • Supervise Housing Services Coordinators and Specialists.
  • Develop and implement housing rental programs for homeless households.
  • Oversee inventory management of affordable housing units.
  • Collaborate with county teams on housing plans, budgets, and procedures.
  • Assist landlords and staff in conflict resolution as necessary.
  • Ensure compliance with contract requirements and Fair Housing regulations.
  • Compile and prepare financial and programmatic reports for funders.

Benefits

  • 100% paid health, vision, and dental options.
  • 19 PTO days & 12 Holidays per year.
  • Voluntary benefits including FSA, EAP, Life Insurance, and more.
  • 3% retirement match/contribution.
  • Professional Development Trainings and Leadership Programs.
  • Supportive leadership in a dynamic, mission-driven culture.
Full Job Description
Program Manager, Housing for our programs in Alameda County.

About The Role: The Program Manager, Housing is responsible for the oversight of various Housing Programs serving homeless individuals and families. Key responsibilities include supervision of housing services, close coordination with case management partners, budget and contracts oversight for large public contracts, housing inventory, landlords and property managers, maintaining a close focus on successful outcomes for program participants; to ensure successful program delivery.

Our Benefits & Perks:

  • $75,000 - $90,000 annually DOE
  • 100% paid health, vision, and dental options
  • 19 PTO days & 12 Holidays per year
  • Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
  • 3% retirement match/contribution
  • Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
  • Dynamic, mission-driven culture and supportive leadership. We support you in supporting others


How You Make An Impact:

  • Provide leadership and direction to all Abode Services programs under this umbrella.
  • Manage multiple housing programs with the primary function of creating, sustaining, and growing relationships with community partners that enable Abode to provide appropriate housing to participants.
  • Act as the primary liaison with all County and City departments and partners.
  • Supervise Housing Services Coordinators and Housing Specialists and others, depending on the requirements of a particular program.
  • Develop, implement, and monitor housing rental programs for homeless households.
  • Supervise and maintain the inventory of affordable, appropriate housing units secured by a participant's direct lease contract with a landlord.
  • Participate as a member of the County Housing Team by attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures of various rental subsidy programs.
  • Provide assistance and expertise to landlords or service staff for conflict resolution, as appropriate.
  • Responsible for contract compliance, reporting, and monitoring for multiple programs and funding streams, including financial reviews, budgets, and projections; chart audits; and managing funder relationships.
  • Ensure compliance of Fair Housing rules and regulations, contract requirements and eviction procedures.
  • Prepare and review monthly, quarterly, and annual reports which include, but are not limited to the following data: rent, subsidy and participant amounts, occupancy rate, participant demographic information and program eligibility and socio-economic data for monitoring purposes.
  • Review monthly rent reports for accuracy, monitor and maintain monthly subsidy balance tracking and projection reports.
  • Work closely with the finance team to ensure accuracy as it relates to invoicing to the county.
  • Work with funding agencies to provide required information and implementation and monitoring procedures to insure proper data collection and reimbursement.
  • Represent Abode Services' housing programs at meetings with County Social Services Agency, and other collaborative service providers and City jurisdictional stakeholders.
  • Submit all data in HMIS and other relevant systems.
  • Other duties as assigned.


How You Meet Qualifications:

  • Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field required.
  • 2 years of professional experience in social work, psychology or related fields and demonstrated experience in rental housing programs for low income, special needs households.
  • 2 years managing complex contracts in excess of $1M.
  • Experience in designing and operating effective programs including the development, implementation, and enforcement of well-designed policies and procedures.
  • Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
  • Basic knowledge and understanding of applicable federal, state, and local laws.
  • Flexible schedule to work evening and weekend hours as needed.


Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

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