Job Description
We are seeking an experienced Program Manager to support a large, long-term customer engagement focused on construction, facility customization, and operational stand-up. This role will be responsible for overseeing program execution from facility leasing through buildout and transitioning the program into steady-state operations.
The Program Manager will own the master program schedule and be responsible for cost tracking, vendor coordination, and reporting cadence, while providing day-to-day leadership and resource management across a small administrative support team. The ideal candidate has direct experience with construction contracts, schedule-driven delivery environments, and financial oversight for complex programs.
This position requires daily, in-person presence at the primary worksite.
Responsibilities
Program Planning & Execution
- Develop, maintain, and manage the master program schedule, including construction milestones, inspections, and operational readiness activities
- Support stakeholders in defining program scope, objectives, deliverables, and success criteria
- Ensure all workstreams are properly resourced, sequenced, and executed in alignment with customer and business priorities
- Track and manage multiple concurrent projects and task orders within the overall program
Financial Management & Cost Control
- Perform financial tracking, cost assessments, and variance analysis across the program
- Support budget development, forecast updates, and funding alignment
- Monitor vendor invoices, change orders, and cost performance against contractual terms
Vendor & Contract Management
- Coordinate and manage construction vendors, subcontractors, and service providers
- Support administration of construction and facilities-related contracts
- Track vendor performance, deliverables, and compliance with schedule and scope
Reporting & Communication
- Prepare and deliver monthly program status reports, including schedule, cost, risks, and issues
- Provide clear, timely communication to internal leadership and customer stakeholders
- Proactively identify, communicate, and mitigate risks impacting schedule, cost, or performance
Resource & Team Management
- Effectively allocate and manage administrative and program support personnel
- Provide tasking, prioritization, and coordination across the program support team
- Serve as the primary in-person point of contact for day-to-day program coordination and issue resolution
Process & Compliance
- Utilize appropriate program and project management tools to track progress and performance
- Continuously improve program management processes and best practices
- Ensure compliance with company policies, contractual requirements, and applicable industry standards
Requirements
- Bachelor's degree in a related field, Project Management, Engineering, Business, or associated area
- Minimum of 10 years of experience in project management, preferably in construction, facilities, or infrastructure-related programs
- Demonstrated experience managing schedules, budgets, vendors, and resources on complex, multi-phase projects
- Strong analytical skills with the ability to interpret cost, schedule, and performance data
- Experience managing multiple concurrent workstreams and competing priorities
- Excellent written and verbal communication skills, including executive-level reporting
- Ability to adapt program management approaches to customer-driven and evolving requirements
