The Role:

The Program Manager, Global Onboarding designs, delivers, and improves 11:11's global new hire onboarding experience so employees ramp quickly, feel connected, and understand how their work supports company strategy. This role owns scalable onboarding programs, tools, and communications across regions; partners closely with Talent Acquisition, HR Business Partners, People Operations, IT, and business leaders; and develops BU- and team-specific onboarding success plans such as 30/60/90-day plans, role-based learning paths, and stakeholder maps. This is a full-time remote U.S.-based role reporting to the Sr Manager, Talent & People Operations.

Responsibilities:

• Own the strategy and roadmap for 11:11's global onboarding program, aligned with company culture, values, and talent priorities.
• Maintain a globally consistent onboarding framework that balances enterprise standards with regional business, cultural, and compliance needs.
• Design and manage the onboarding experience from offer acceptance through the first 90 days, including orientation, learning paths, manager resources, and Day 1 readiness.
• Track onboarding metrics and stakeholder feedback to evaluate effectiveness, improve the program, and inform leadership decisions.
• Develop and maintain onboarding content, playbooks, templates, and communications that are accurate, scalable, on-brand, and easy to use.
• Leverage modern HR systems, automation, AI, and other digital tools to scale our onboard workflows and improve the new hire experience.
• Partner with fellow HR teammates and leaders across the business to gather feedback, align onboarding to business needs, and strengthen engagement, retention, and connection to culture.
• Consult with business and functional leaders to define role expectations and create standardized BU- and team-level onboarding success plans, then track adoption and effectiveness.
• Manage external vendors and support execution of broader People Operations programs, communications, systems, reporting, and process improvement.
• Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
• Additional duties as assigned

Requirements:

• Bachelor's degree in a related field of study or equivalent years of demonstrated experience.
• 5+ years of progressive experience in HR, including ownership of global onboarding and employee lifecycle programs.
• Experience leading complex cross-functional programs, including roadmap planning, stakeholder management, and change management.
• Experience facilitating engaging virtual and in-person sessions for new hires and people leaders.
• Knowledge of global onboarding requirements and employee experience best practices, with the ability to balance consistency and regional needs.
• Leans in to use of AI, automation, and emerging technologies that improve efficiency and scalability across onboarding and People Operations.
• Strong analytical skills and the ability to use data and feedback to improve program effectiveness.
• Strong partnership, communication, organization, and multi-project management skills, with the ability to influence across functions and levels.
• A positive, inclusive, service-oriented mindset and the ability to model 11:11's values.
• Strong organizational skills, attention to detail, and the ability to manage multiple onboarding cohorts, timelines, and deliverables simultaneously in a fast-paced environment.
• Acts as a culture carrier and role model for 11:11's Values, bringing a positive, inclusive, and service-oriented mindset to all interactions.
• Must be legally eligible to work in the United States without visa sponsorship

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation and Benefits at 11:11 Systems

The base salary for this role ranges from $ 90,000 to $ 105,000.

These ranges are informed by market data, internal equity, and qualifications required by job level. Actual pay is based on multiple factors, including skills, experience, certifications, and location.

Individuals may also be eligible for variable incentives such as bonuses or sales commissions, which are also based on level and position within the organization. Additional company-sponsored benefits include, but are not limited to:

• Comprehensive healthcare plan options
• Retirement plan with company match
• Life, other supplemental insurances
• Paid time off and company holidays
• New Parent Leave
• Wellness programs