Flex

Program Manager

Flex$100K — $120K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, business, or related field, or equivalent experience
  • 5-7+ years of program management experience, preferably in regulated manufacturing
  • Experience in industries like medical devices, food & beverage, automotive, pharmaceutical, or defense/aerospace
  • Proficient in MS Excel, PowerPoint, Smart Sheet, GANT charts; MS Project experience preferred
  • Excellent verbal and written communication, interpersonal, and organizational skills
  • Demonstrated advanced operations and people skills, plus customer relationship management expertise
  • Strong understanding of multiple functional technologies and processes.

Responsibilities

  • Organize and direct program schedules and budgets effectively.
  • Track relevant metrics and drive action items based on results.
  • Lead contract negotiations and provide necessary expertise.
  • Oversee interdepartmental activities to ensure adherence to product development timelines and business metrics.
  • Review program proposals to ensure proper staffing and resource allocation for program phases.
  • Establish work plans, staffing, and recruitment for each program phase.
  • Manage coordination of product life cycle activities and ensure customer satisfaction.

Benefits

  • Comprehensive medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability coverage
  • Matching 401(k) Contributions
  • Paid vacation and sick time
  • Tuition Reimbursement support.
Full Job Description
Job Summary

Summary:

The Program Manager will be based in Austin, TX, reporting to the Manager of Program Management.

In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer-focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

Responsibilities:
  • Organize, plan and direct program schedules and budgets.
  • In charge of tracking relevant metrics and driving action items based on results.
  • Provide help, knowledge and expertise with contract negotiations as required.
  • Oversee all interdepartmental activities ensuring completion of all adherences made relative to product development timelines, delivery, quality and the required business metrics.
  • Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
  • Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • In charge of customer satisfaction reviews and corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track that project and program deliverables are met.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
  • Holds up production sites for projects, costs and other customer related matters through business and expertise.
  • Travel requirement: minimal to no travel.


Qualifications:
  • Typically requires a bachelor's degree in engineering, business or related field - OR - equivalent experience.
  • Typically requires a minimum of 5-7+ years of experience in program administration/management or related areas.
  • Above work experience from regulated manufacturing companies/industries ideal (e.g. medical devices, food & beverage, automotive, pharmaceutical or defense/aerospace).
  • Must be proficient with MS Excel (e.g. pivots, v-lookups, fórmulas, graphs, charts, etc.), PowerPoint, Smart Sheet, GANT charts /projects.
  • MS Project experience ideal.
  • Excellent communication (verbal and written), interpersonal and organizational skills required.
  • Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
  • Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
  • Accountability for the program wellness.
  • Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
  • Demonstrates detailed expertise in very complex functional/ technical areas or broad breadth of knowledge in multiple areas.
  • Understands the strategic impact of the function across sites.


JT05

AA01
MS14
CC11

What you'll receive for the great work you provide:
  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 08-10-2026 Job Posting End Date 11-17-2026
Job Category
Operations

Is Sponsorship Available?
No

About Flex

Flex Ltd. is an American Singaporean-domiciled multinational electronics contract manufacturer. It is the third largest global electronics manufacturing services (EMS), original design manufacturer (ODM) company by revenue, behind only Pegatron for what concerns original equipment manufacturers. Flex has manufacturing operations in over 30 countries, totaling approximately 200,000 employees.
Learn more about Flex
Size
172,648 employees
Market Cap
$9.7 billion
Industry
Net Income
$421 million
Founded
2016
5 Year Trend
+1.8%
Revenue
$23.3 billion
NASDAQ

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