Program Manager - Fleet OperationsOverviewIntePros is seeking a
Program Manager to oversee fleet operations and vendor partnerships, ensuring the successful management of vehicle programs and operational initiatives. This role is responsible for driving end-to-end program execution, coordinating with external vendors, managing fleet-related processes, and partnering with internal stakeholders to improve operational efficiency.
The ideal candidate has a strong background in program management, vendor relationship management, and fleet operations. They are organized, proactive, and comfortable managing multiple priorities while driving continuous improvements across complex operational programs.
Key Responsibilities- Lead end-to-end fleet management programs, ensuring projects are delivered on time and aligned with business objectives.
- Manage relationships with external vendors, acting as the primary point of contact to ensure service quality and operational performance.
- Oversee rental fleet operations, including program coordination, utilization tracking, and process optimization.
- Monitor program performance, identify risks, and implement solutions to improve operational efficiency.
- Coordinate with cross-functional stakeholders to ensure alignment on priorities, timelines, and deliverables.
- Develop and maintain program documentation, reports, and operational metrics.
- Analyze operational data to identify trends, opportunities for improvement, and support business decision-making.
- Drive continuous process improvements and standardization across fleet operations.
- Communicate program updates, risks, and recommendations to leadership and key stakeholders.
Required Qualifications- Bachelor's degree required.
- 5+ years of experience in program management, fleet operations, logistics, transportation, or a related field.
- Experience managing external vendor relationships and operational programs.
- Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Experience working cross-functionally to deliver operational improvements.
Preferred Qualifications- Experience using rental fleet management software or fleet management platforms.
- Working knowledge of SQL for reporting and operational analysis.
- Experience managing cross-functional stakeholders in large, complex organizations.
- Background in transportation, logistics, fleet management, or operations.
Top Skills- Program Management - Proven experience managing complex operational programs from planning through execution.
- Vendor Management & External Communications - Strong ability to build relationships, manage vendor performance, and coordinate with external partners.
- Fleet Operations - Experience managing rental fleet operations, vehicle programs, or transportation-related initiatives.
Success ProfileSuccessful candidates are organized, proactive program managers who excel at coordinating multiple workstreams and building strong relationships with both internal teams and external partners. They possess a strong sense of ownership, communicate effectively across all levels of the organization, and are driven to improve operational processes. Experience in fleet operations, vendor management, and data-driven decision-making will position candidates for success in this role.
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