Summary

Position is located in Management Services Division, People Services Directorate, Field Technical Requirements & Forecasting Group, Technical Operations Team, AJG-P220. This group provides accurate & timely recommendations with regard to placement and future needs for the Air Traffic Organization Technical workforce from a global perspective. Activities include workforce planning, forecasting staffing requirements, position prioritization, hiring, & workforce data reporting at a national level.

Duties

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The Program Manager (PM) applies detailed knowledge of program and project management principles to serve as the Technical Operations Team Manager. The PM manages and directs a geographically dispersed subordinate staff and ad hoc multidisciplinary teams responsible for planning and managing requirements, programs and activities related to the recruitment and hiring of the Airway Transportation Systems Specialist operational workforce. This work is critical to Federal Aviation Administration (FAA) training programs that transform and sustain the NAS.

The PM applies experience and detailed knowledge of workforce planning and forecasting as well as of human resource management and other administrative policies and principles to exercise the full range of supervisory responsibilities. The PM is responsible for strategic planning, communicating organization's vision and objectives, assign work, evaluating and monitoring performance of organizational units, managers and employees, approving leave and initiating corrective/disciplinary action. The Team Manager also sets priorities, coaches and develops staff and organizational capabilities, and actively promotes, supports, and participates in the FAAs Equal Employment Opportunity and Diversity Programs. Applies a comprehensive understanding of the principles of management and strategic planning to integrate the work of multiple projects to accomplish objectives.

The Team Manager uses detailed knowledge of qualitative and quantitative methods and techniques to analyze and evaluate Technical Operations workforce requirements; to coordinate activities between ATO Service Units; and, to integrate hiring and training availability. Applies experience analyzing staffing metrics to define, measure and report on the status of key technical operations workforce positions. Develops and implements policies to ensure "even flow" hiring and placement. Leads workforce analysis and planning efforts to assess current and projected workforce requirements and to develop and implement strategies to meet hiring goals.

Using detailed knowledge of budget policies and procedures, the PM acquires, defines and allocates the Teams staff and other resources. This includes managing the budget, allocating or reallocating resources, or requesting additional resources as needed. Projects short and long-term future needs and prepares justifications to support resource requirements.

Contacts are routinely internal and external to the Service Unit. Internal contacts are with subordinates, peers, and senior management to discuss the status and results of projects/programs and to plan for future projects and initiatives. External contacts include representatives from other FAA organizations to communicate key performance metrics, program requirements and changes in staffing requirements. Represents AJG as the principal point of contact on issues related to Technical Operations staffing and hiring requirements. The PM has the authority, within guidelines, to make commitments for Management Services, to establish new policies/ procedures, and to make exceptions within the assigned area of responsibility.

Individual and organizational performance is typically reviewed periodically through organizational performance measures to determine success in achieving planned results. The PM has broad discretion to ensure the alignment of all projects/programs with the tactical and strategic objectives of the ATO.

Requirements

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Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-J, FG/GS-14/15 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialized Experience is defined as:

-Experience analyzing staffing metrics to define, measure and report on the status of key technical workforce positions.

AND

-Experience coordinating numerous projects to oversee and monitor workgroup activities to ensure that milestones are met and to integrate activities and initiatives.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Education

Education cannot be substituted for experience.

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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor.

In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position.

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.

Some, all, or none of the applicants may be interviewed.

This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.