Position/Job Summary:As a Senior Technical Program Manager at Fathom Manufacturing, you will be the bridge between our customers, engineering teams, and production operations. You'll lead complex, multi-disciplinary manufacturing programs from concept through delivery, ensuring timelines, budgets, and quality standards are met. This role requires a strong technical background, exceptional communication skills, and a passion for driving results in a fast-paced environment.
Key Responsibilities: - Lead cross-functional teams to deliver custom manufacturing solutions on time and within scope
- Translate customer requirements into actionable engineering and production plans
- Manage program schedules, budgets, risk assessments, and resource allocation
- Serve as the primary point of contact for customers throughout the program lifecycle
- Collaborate with sales, engineering, and operations to ensure alignment and execution
- Continuously improving program management processes and tools
- Track KPIs and report program status to internal stakeholders and clients
- Timely delivery of projects
- Strong customer loyalty, as reflected in Net Promoter Score (NPS) feedback
- High customer retention and repeat business
- Operational efficiency and continuous improvement
- Projects delivered within budget
Qualifications/Requirements: - Bachelor's degree in Engineering, Manufacturing, or related field (Master's preferred)
- 5+ years of experience in technical program or project management, preferably in advanced manufacturing
- Strong understanding of manufacturing processes (e.g., CNC, injection molding, additive manufacturing)
- Proven ability to manage multiple complex projects simultaneously
- Excellent communication, negotiation, and organizational skills
- Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira)
- Familiar with ISO, AS, NIST & ITAR Requirements
- PMP or similar certification is a plus
What we offer: Health Benefits: Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance.
Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan
Employee Perks: Discounts on products and services.
