Waymo

Program Manager, Extended Workforce Solution & Business Operations

Waymo$107K — $131K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of operational experience focused on risk and operational workflows
  • Bachelor's Degree in a relevant field or equivalent practical experience
  • Experience with Jira for managing operational priorities
  • Proven ability to evaluate complex workflows and author operational documentation
  • Exceptional written and verbal communication skills with stakeholder engagement

Responsibilities

  • Identify and mitigate risks within the contingent workforce
  • Facilitate vendor onboarding and manage contract lifecycle
  • Engage with stakeholders and suppliers for effective communication
  • Lead cost-efficiency initiatives and develop business cases
  • Identify opportunities for process scaling and automation
  • Track and report on program metrics and operational efficiency

Benefits

  • Discretionary annual bonus program
  • Equity incentive plan
  • Generous Company benefits program, subject to eligibility requirements
Full Job Description
You will:
  • Risk Management & Compliance: Identify, assess, and mitigate contingent workforce risks (operational, legal, reputational, cultural, and financial) while auditing program compliance.
  • Vendor Lifecycle & Contract Administration: Facilitate vendor onboarding, manage the end-to-end contract lifecycle (MSAs, SOWs, NDAs), monitor SLA performance, and resolve operational discrepancies.
  • Stakeholder & Supplier Engagement: Manage end-to-end communication workflows, handle system access/control requests, and partner with internal Vendor Managers and external suppliers to drive best-in-class engagement.
  • Cost Optimization & Business Cases: Identify and lead in-year and long-term cost-efficiency initiatives, independently gathering the data needed to build strategic business cases.
  • Process Scaling & Automation: Identify opportunities to scale operations and lead process improvement deliveries through tooling, data insights, and workflow automation.
  • Analytics & Program Reporting: Track, analyze, and report on key program metrics, scope, findings, and recommendations to measure business impact and operational efficiency.

You have:
  • Experience: 5+ years of Operational experience, with a focus on managing or maturing risk/operational workflows.
  • Education: Bachelor's Degree in a relevant field or equivalent practical experience.
  • Tools & Framework Tracking: Direct experience with Jira and structured requirements tracking to manage operational priorities, action items, and cross-functional deliverables.
  • Process Improvement & Systems Thinking: Proven track record of evaluating complex workflows, identifying failure modes, and authoring clear, comprehensive operational documentation.
  • Communication & Collaboration: Exceptional written and verbal communication skills, with the ability to build trust, align diverse stakeholders, and influence without formal authority.

We prefer:
  • Tech Proficiency: Demonstrated ability to leverage technology for increased efficiency and quickly adopt new tools.
  • Project Leadership & Operational Problem Solving: Proven ability to lead projects, manage processes, and independently resolve operational issues through strategic thinking and data analysis.


The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$107,016-$131,019 USD

About Waymo

Waymo LLC is a self-driving technology development company. It is a subsidiary of Alphabet Inc., the parent company of Google. Waymo develops autonomous driving technology and provides ride-hailing services through its Waymo One program. The company has been testing its self-driving technology on public roads since 2009 and has logged millions of miles of autonomous driving. Waymo has partnerships with several automakers and has been working on developing autonomous trucks for use in logistics.
Learn more about Waymo
Size
2,000 employees
Industry
Founded
2009

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