Program Manager, ElectronicsServe as the primary customer contact for assigned electronics programs, providing leadership and coordination from program kick-off through successful production launch. Drive cross-functional program execution, ensuring alignment across engineering, manufacturing, quality, purchasing, and other key stakeholders to deliver programs on time, within scope, and to customer expectations. Build strong customer relationships while proactively managing milestones, risks, issues, and priorities throughout the program lifecycle.
Essential Functions and Responsibilities- Establish and execute program timelines, milestones and program commitments made with the customer.
- Maintain EBITDA/Gross Margin by program per negotiated business award.
- Ensuring that a clear line of communication occurs between customer base, Gentherm and all key personnel are engaged throughout the program lifecycle.
- Manage/ensure the following processes are executed: Prototype Orders, RFQ Process, Tooling Orders and ramp up material planning for start of production.
- Follow up to ensure costing receives necessary data to develop quote.
- Ensure programs are within budget at program end and for the life of the program.
- Lead the Program Team to identify and achieve Continuous Improvement /cost reductions on programs.
- Ensure customer involvement where necessary to achieve Continuous Improvement objectives by program to increase overall program margin.
- Develop a detailed program plan, resource requirements and overall costs to launch the program with the Program Team and present status updates at executive program review meetings.
- Manage core team, customer relationship, and program open issues to ensure program milestones are achieved and information is maintained in PLM system.
- Elevate red risk items to Top Management for immediate response and resolution on show stopper issues.
- Manage, capture and process engineering changes for the life of the program.
- Ensure that appropriate technical interface during the product development cycle is established and maintained with the customer including providing support during field failures or other failed components when necessary.
- Participate in program launches, customer audits or conferences at Gentherm and/or customer plants as necessary.
- Responsible to maintain relevant customer information and systems such as APQP status, program milestones and ECN updates in the PLM system.
Minimum Qualifications- Bachelor's degree in Electrical Engineering
- 5-10 years of experience as a Technical Program Manager working with automotive OEM's and Tier 1s in software and hardware development
Preferred Qualifications- Working knowledge of APQP and IATF 16949, ASPICE and ISO 26262 functional safety
- Experience with automotive seating systems and/or interiors preferred
- Agile/lean experience in a product owner or scrum master role, organizations leveraging lean/agile methodologies and in-depth experience with specific agile methodologies such as Scrum or Kanban (nice to have)
- Experience with IBM Jazz or similar collaborative lifecycle management tools
Nice to KnowTravel: The employee may be required to travel to various domestic and international locations for the purpose of conducting business on behalf of the company.
Competencies:Deliver Results- Understand the mission and output of your team; set SMART objectives and deliver
Drive Change- Focus on agility and commitment to continuous improvement; Understand and act on internal and external drivers of change
Build Capability- Foster a culture of learning and development; Support individual growth through continuous feedback to achieve personal and professional goals
Cultivate Innovation- Openly embrace, create, implement and support new and innovative ideas, processes and technology that deliver business results
PHYSICAL DEMANDS/WORK ENVIRONMENT (US):All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation.
