Program Manager – Comprehensive Health/Health Home & Care Coordination - Grant Funded

We seek a program manager to oversee our care coordination programming and Health Home program activities.  The Program Manager will lead the care coordination and Health Home programs along with other Program Managers, overseeing all day-to-day operations and monitoring all program requirements (billing, documentation, data reports).  The Program Manager will guide implementation of the strategic vision of the program in order to ensure its sustainability and longevity. The Program Manager will collaborate with team members and specifically will oversee all team care coordinators by providing supervision, coaching, guidance and feedback towards the shared aim and vision.  The ideal candidate will need strong organizational skills and be able to interpret and apply findings from data reports to ensure high fidelity of data for programmatic requirements, documentation and billing. Additionally, the Program Manager ideally would have familiarity with Grant Funded program implementation, evaluation, and management as the Program Manager will participate with the team to help continue implementation and enhancement of existing grant funded programming which the care coordination staff participate in.  At the same time it is crucial for the Program Manager to be able to effectively supervise care coordinators and possess an excellent ability to communicate verbally and through writing.  Case management and/or Behavioral Health experience will allow the Program Manager to guide care coordinators to resolve clinical and administrative challenges.  Program Managers will participate in the program’s Care Coordination Steering committee meetings and collaborate on future directions of the program.  Relationship building and networking skills are crucial to this role, as the Program Manager will collaborate with many NYP departments and community organizations to ensure the ongoing success of the program and increase its internal and external visibility.  The Program Manager will closely track program outcomes to routinely report back to various groups, including funders, senior leadership, and other stakeholders.

Preferred Criteria

• Bilingual English/Spanish

• Master’s in social work/related clinical field or Master’s in Public Health

• Experience in program management, development, implementation and evaluation

• Interest in Quality Improvement strategies/planning

• Familiarity with care coordination and program management including ensuring deliverables are met and reporting out to key stakeholders.

• Comfort with data reports and tasking team members to achieve high quality outcomes for patients and meet programmatic requirements.

Required Criteria

• Bachelor's Degree

• Minimum of 5 years of experience

• Minimum of 2 years supervisory experience

• Strong written and oral communication skills

• Experience in program development, implementation and evaluation

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.