Program Manager

City Of New York • $70K — $95K *

New York, NY 10025In-Person

Education, Government & Non-Profit

Less than 5 years of experience

1 month ago

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Job Overview by Ladders

Qualifications

Bachelor's degree in a relevant field or equivalent experience
Two years of community work experience or activity related to program management
Six years of community work experience with a high school diploma
Experience in monitoring and evaluation of programs
Proficiency in using web-based program management systems
Strong ability in technical assistance and program quality improvement

Responsibilities

Monitor and evaluate over 25 COMPASS contractors at community sites
Review and approve program plans to ensure alignment with goals
Conduct site visits in the late afternoon and evening
Provide technical assistance and corrective action for underperforming contractors
Participate in negotiations to advance contracts with CBOs
Evaluate performance reports and fiscal documents for compliance
Train CBOs on DYCD CONNECT and provide ongoing support

Benefits

Opportunities for professional development and training
Engagement in meaningful community-focused work
Autonomy in decision-making and management
Supportive environment that prioritizes quality improvement
Collaboration with a network of diverse community organizations

Full Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

Under the supervision of a COMPASS Deputy Director, with latitude to exercise independent action and decision making, the Program Manager will be responsible for monitoring over 25 sites and perform the following duties:

- Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors.

- Review and approve program plans.

- Conduct site visits during late afternoon and early evening hours.

- Provide technical assistance and directs work improvement or corrective action for underperforming
CBO contractors.

- Participate in contract negotiations.

- Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to
promote program quality.

- Provide technical expertise to contractors in the development stages of their contracts and contract.

- Evaluate contract performance reports, as well as agency fiscal documents to ensure contract
compliance.

- Become proficient and provide training to CBOs on DYCD CONNECT, DYCD's innovative, web-based
program management system.

- Make summary reports to higher administrative levels along with recommendations to improve program
performance.

- Prepare standard reports as designated by higher management.

- Other projects and tasks as needed to support the COMPASS unit and its programs.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

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