Program Manager

City of Windsor

$106K — $129K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post Graduate Degree in IT/Business and 2 years of project management experience, or
  • University Degree in IT/Business and 4 years of project management experience, or
  • College Diploma in IT/Business and 6 years of project management experience, or
  • Ontario Secondary School Diploma with additional post-secondary courses in IT/Business and 10 years of project management experience,
  • Ability to travel to offsite locations as needed.

Responsibilities

  • Manage the design, development, and implementation of corporate program initiatives.
  • Define requirements and approaches to achieve organizational goals across multiple work streams.
  • Initiate cross-functional relationships with project sponsors, senior management, and vendors.
  • Provide mentorship and leadership development for project team members.
  • Negotiate resources and secure necessary support for projects.
  • Establish program schedules and integrate best practices and quality objectives.
  • Review project status and manage vendor activities.

Benefits

  • Health and wellness programs.
  • Professional development and training opportunities.
  • Flexible work schedule options.
  • Paid time off and holidays.
  • Retirement savings plan with employer contributions.
Full Job Description
Job Title: Program Manager
Job Posting Number:
Posting Type: Internal and External
Posting Period: Monday, August 31, 2026 at 8:30 a.m. to Wednesday, September 9, 2026 at 4:30 p.m.
Department: Information Technology
Union: Non-Union
Position Status: Regular Full-Time
Job Code: NU0557
Grade/Class: 012
Number of Positions: 1
Rate of Pay: $106,903.33 - $129,942.31 annually
Hours of Work per Week: 35 hours
Shift Work Required: NoDuties and Responsibilities:
Reporting to a Manager, this position will be responsible for:
  • Providing overall management for every aspect of the design, development and implementation of major corporate-wide program initiatives, including supervising and directing work effort of all resources (internal and vendor) assigned to the program;
  • Defining the requirements and approach to meet organizational goals which is comprised of multiple inter-dependent work streams spanning software elements, new and changed business processes, changes to organizational structure and capabilities;
  • Initiating and promoting cross functional working relationships with project sponsors, senior management, vendor and key clients within the Corporation;
  • Providing mentorship, developing leadership strength, and acting as an information resource for the project;
  • Negoting resources and obtaining financial, physical, or human resources to support projects or programs;
  • Establishing program schedule and integrating development of best practices, project standards, procedures, and quality objectives;
  • Conducting reviews of the project's status and associated staff;
  • Managing vendors including coordinating vendor activities;
  • Overseeing the development of Contracts, Service Level Agreements and the evaluation, selection and procurement of products and/or services from vendors;
  • Establishing and reviewing project plans, schedules, and staffing requirements;
  • Managing and directing project team and removing roadblocks which may inhibit project success;
  • Identifying and mitigating project risks and issues;
  • Preparing Council reports and presenting to council and/or senior management;
  • Performing Occupational Health & Safety duties as outlined in the Corporation's Health and Safety Program;
  • Performing other related duties as required.
Qualifications:
  • Must have a Post Graduate Degree in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of two (2) years of experience in Project Management, Leadership and Planning skills;
  • OR Must have a University Degree in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of four (4) years of experience in Project Management, Leadership and Planning skills;
  • OR Must have a College Diploma in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of six (6) years of experience in Project Management, Leadership and Planning skills;
  • OR Must have an Ontario Secondary School Graduation Diploma plus one year of post secondary school courses in Information Technology or Business or Ontario Ministry of Education equivalency and a minimum of ten (10) years of experience in Project Management, Leadership and Planning skills;
  • Must have the ability to travel to offsite locations in a timely & expedient manner as required. If method of travel is by vehicle a current valid and lawful driver's licence is required in accordance with the Highway Traffic Act;
  • Must perform effectively in a multi-disciplined, fast paced environment that requires a high degree of personal organization, motivation, initiative, problems solving techniques and highly developed project management skills;
  • Must have proven success in implementing complex change projects;
  • Must have demonstrated proficiency in use of project management methodologies, tools and their application;
  • Must have proven leadership qualities and be both self motivated and a team player;
  • Must have exceptional skills in the areas of organization, prioritization, planning, and problem solving;
  • Must have strong interpersonal and consensus building skills;
  • Must have excellent written, verbal, research and presentation skills;
  • Must possess computer literacy skills utilizing the Microsoft Office Suite of Products including Outlook, Word, Excel and PowerPoint;
  • Should have strong knowledge of municipal business and regulatory processes;
  • Should have knowledge of the Occupational Health and Safety Act, its regulation and knowledge of the hazards associated with the work;
  • Will be required to complete and remain current as per the requirements of the Corporation's Management Certificate Program;
  • Progression through the Art of Supervision Program Certificate or a supervisory program of a similar nature is considered an asset.
Physical Demands:
  • The physical demands analysis associated with this job indicates a sedentary level of work.

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