Apple

Program Manager, BPR: Supply Chain

Apple$135K — $160K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS/MS in Business, Supply Chain Management, Computer Science, Engineering, or equivalent experience.
  • 10+ years of program management or team leadership in global organizations.
  • 5+ years of expertise in Operations Order to Cash process and systems.
  • 5+ years of experience with SAP ECC/S4 Hana.
  • Proven ability to manage complex projects and present initiatives to leadership.

Responsibilities

  • Collaborate with business and technical teams to ensure sustainable, scalable operations systems.
  • Drive continuous improvement strategies across business processes and systems.
  • Launch products on time with high quality and maximum customer availability.
  • Enable functional business teams to meet Apple's customer commitments.
  • Develop and implement SLAs for system/application performance.

Benefits

  • Opportunity to work with cutting-edge technology within a globally recognized company.
  • Access to a dynamic and fast-paced work environment fostering personal and professional growth.
  • Collaboration with cross-functional teams on high-impact projects.
  • Enhanced career trajectory in a critical area of Apple's operation.
Full Job Description
BPR: Supply Chain is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to customer - bridging sales platforms with the operational infrastructure that keeps Apple running at scale and ensuring Apple's technology and business priorities move in lockstep.

Description

Apple Operations and Supply Chain delivers to customer promise with revolutionary precision, accuracy and at an immense scale. At the heart of that revolution precision, accuracy and scale are best in class processes and systems.

As Support Program Manager you will be responsible for collaborating with business and technical teams to ensure Operations Systems are sustainable, scalable, achieve optimal performance and enable our functional business team to deliver Apple's customer commitment. The BizOps Program Manager drives continuous improvement strategies across business processes and systems to launch products on time, with high quality and maximum customer availability for both Appleʼs B2C and B2B Channel.

Minimum Qualifications

BA/BS/MS Degree in Business, Supply Chain Management, Computer Science or any Engineering field or equivalent experience.

10+ years as a program manager, or team lead in global organizations.

5+ years expertise in Operations Order to Cash process and systems.

5+ years experience with SAP ECC/S4 Hana.

Preferred Qualifications

Experience developing SLAʼs for Systems/Application performance.

Experience leading projects and driving change management strategies to improve end to end SDLC practices.

Experience with Business Intelligence and AI/ML technologies applied to systems monitoring or predictive readiness.

Understanding of O2C, B2C & B2B operations fulfillment processes.

PMI/PMP certification preferred.

Certified Scrum Master preferred.

Certifications in SAP ECC and/or S/4HANA preferred.

Excellent project management skills, experience working in a matrix organization.

Proven Experience in working in both cross functional and global contexts.

Excellent verbal and written communication skills, attention to detail and the ability to communicate at all organizational levels.

Executive Presence - proven ability to effectively and succinctly present complex topics, initiatives, post mortem, proposals to a diverse leadership audience.

Strong problem-solving techniques for issue resolution.

Ability to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy.

Excellent interpersonal and problem-solving skills required to serve diverse customer base and deal effectively with escalating issues.

Self-motivated, detail-oriented, high sense of urgency; thrives in ambiguous, fast-paced, global environments.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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