Job Description

The Impact you will have in this role:

The Program Manager - Associate Director is a senior delivery role within the Enterprise Transformation organization, accountable for the successful management of complex initiatives that support enterprise-wide programs. The role is responsible for translating strategic objectives into integrated delivery approaches, coordinating execution across projects and workstreams, and ensuring intended business outcomes are achieved. The role requires a seasoned program management professional with demonstrated ability to translate strategy into executable roadmaps, drive alignment across business and technology stakeholders, and manage delivery health across cross-initiative risks, issues, dependencies, and financials. Success in this position demands strong judgment, executive presence, and a proven ability to lead through influence in a fast-paced, team-oriented environment.

Your Primary Responsibilities:

• Own end-to-end program delivery, integrating multiple related initiatives across business, technology, operations, and control functions to achieve defined strategic outcomes.
• Translate strategic objectives into cohesive program roadmaps, sequencing initiatives, managing interdependencies, and aligning delivery to business priorities.
• Serve as the primary point of accountability for program level risks, issues, financials, and delivery health, proactively identifying systemic challenges and driving resolution.
• Lead and coordinate project managers and workstream leads, ensuring consistency of execution, governance, and reporting across the program.
• Engage senior business and technology leaders to shape scope, resolve trade offs, and enable timely decision making.
• Prepare and deliver executive level communications, including program narratives, integrated risk views, dependency analyses, and decision materials for leadership forums.
• Apply PMI best practices for Complex Program Management, continuously assessing delivery approach, governance, and execution effectiveness.
• Drive change adoption at scale by ensuring that program outcomes are embedded into business operations, processes, and operating models.
• Mentor and develop project management talent within EPMO, raising overall program and delivery maturity.
• Partner with portfolio leaders to balance delivery rigor, capacity constraints, and evolving business needs across the portfolio.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.

Qualifications:

• Minimum of 8 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Advanced PowerPoint skills, including slide design, data visualization, and storytelling
• Strong Excel proficiency, including formulas, PivotTables, and data analysis
• Experience with program / portfolio management tooling (e.g., Jira, Planview) and disciplined use of delivery artifacts (roadmaps, RAID, dependency maps, milestone plans)
• Demonstrated proficiency developing executive-level materials and narratives

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

About the Team

Finance is one organization composed of ten functions forming the financial backbone of DTCC, leaders who stand at the forefront of DTCC's competitive endeavors across the globe. From accountants and financial analysts to internal consultants and workplace designers, the CFO Organization employs diverse individuals who work together to help make DTCC a global leader in the financial services industry.