Program Manager
Position Type: Full-time
Location: Arlington, VA / Washington, DC Metro; telework as approved by the Government
Clearance / Suitability: Active Secret required at time of proposal/performance; DHS suitability required
Travel: Yes, as directed by the Government and in accordance with FTR requirements
Position Summary The Program Manager serves as the single point of contact for the CO, COR, and CISA Exercises leadership and is responsible for the overall execution of the contract. The PM will provide management, direction, administration, quality assurance, financial oversight, staffing control, risk management, subcontractor oversight, continuity of support, and leadership for all CISA Infrastructure Security Exercise Support Services work. This is a key personnel position expected to remain assigned for at least twelve months following award unless otherwise approved by the COR.
Essential Duties and Responsibilities - Serve as the contractor single point of contact for the CO, COR, Government Technical Leads, and CISA Exercises Leadership Team.
- Manage all contractor and subcontractor personnel supporting program management, exercise planning, exercise conduct, evaluation, analytics, logistics, technical editing, media/simulation, and administrative support.
- Lead contract transition-in, kickoff preparation, Project Management Plan development, Quality Control Plan development, schedule development, and transition-out planning.
- Develop and maintain the integrated project schedule, staffing plan, risk register, deliverable tracker, action item tracker, travel tracker, and monthly performance reporting structure.
- Prepare and brief the Monthly Status Report, including activities by task, open issues, corrective actions, staffing gains/losses, security status, schedule status, trip summaries, financial summaries, and performance metrics.
- Implement cost-control measures, monitor burn rates, review travel and ODC requirements, and ensure invoices and backup documentation align with contract requirements.
- Ensure HSEEP-aligned exercise activities are planned, coordinated, executed, evaluated, and documented in accordance with Government timelines and quality standards.
- Coordinate staffing and continuity coverage during leave, travel, surge events, lapses in appropriations, and mission-critical requirements.
- Ensure personnel comply with clearance, DHS suitability, PCII/CVI training if required, information protection, Section 508, telework, property, and Government facility requirements.
- Meet frequently with internal team leads to review plans, deliverables, schedule status, quality issues, and customer priorities.
Required Qualifications - Minimum 10 years of demonstrated experience as a Program Manager or Deputy Program Manager on a Government contract.
- Experience managing federal programs involving emergency management, homeland security, infrastructure security, cybersecurity, training, exercises, or mission support.
- Demonstrated ability to manage cost, schedule, performance, quality, staffing, subcontractors, travel, ODCs, deliverables, and Government reporting.
- Experience developing PMPs, QCPs, integrated master schedules, monthly status reports, risk registers, and transition plans.
- Strong understanding of HSEEP, federal exercise support, DHS/CISA mission needs, critical infrastructure security, and public/private partner coordination.
- Excellent executive communication, briefing, writing, and customer relationship skills.
- Ability to be available to the COR by telephone and email during core business hours and respond to technical or management issues within one business day.
Preferred Qualifications - PMP certification or equivalent senior project management credential.
- Prior CISA, DHS, FEMA, DoD, or national-level exercise program management experience.
- Experience managing cleared personnel and contracts requiring Secret facility/personnel security support.
Primary Deliverables / Work Products Supported - Kickoff briefing and meeting minutes
- Project Management Plan and Quality Control Plan
- Project schedule and recurring updates
- Monthly Status Reports and oral briefings
- Transition-Out Plan
- Staffing, financial, travel, risk, and performance metric inputs
