PROGRAM MANAGER 2 - SOCIAL SERVICES

State of Louisiana

$71K — $129K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years of experience in administrative services, social services, or health services;
  • 6 years in any field plus 4 years in administrative or social services;
  • Bachelor's degree plus 4 years of relevant experience;
  • Advanced degree in social sciences, public health, or related fields plus 3 years of relevant experience.

Responsibilities

  • Make programmatic decisions by formulating policy and obtaining clearances from federal agencies.
  • Provide guidance on TANF initiatives to various divisions.
  • Direct coordination of services for repatriates returning to the state.
  • Set goals and establish long-range plans for staff utilization.
  • Perform additional duties as needed for departmental operations.

Benefits

  • Up to 6 weeks of paid parental leave.
  • Paid holidays including New Year's Day and Thanksgiving.
  • Accrue sick and annual leave based on years of service.
  • Access to multiple state retirement systems.
  • Flexible work schedules after meeting certain criteria.
Full Job Description
Salary : $5,973.00 - $10,766.00 Monthly
Location : Baton Rouge, LA
Job Type: Promotion
Job Number:
Department: DCFS-Department of Children and Family Services
Opening Date: 07/15/2026
Closing Date: 7/20/2026 11:59 PM Central

This is a highly complex management level position for the Temporary Assistance for Needy Families (TANF) Program. TANF is a block grant program which provides assistance and work opportunities to needy families by granting states the federal funds and wide flexibility to develop and implement their own welfare programs.

Minimum Qualifications

Seven years of experience in administrative services, public health, social services, or health services; OR

Six years of full-time experience in any field plus four years of experience in administrative services, public health, social services, or health services; OR

A bachelor's degree plus four years of experience in administrative services, public health, social services, or health services; OR

An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus three years of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties:
  • Makes programmatic decisions by formulating program policy, obtains any required clearances from federal funding agencies, initiates revisions of the State Administrative Code and State Plans (submitted to federal funding agencies).
  • Provides general guidance and expertise on FITAP, STEP, KCSP, and TANF initiatives to Division of Programs, Division of Operations, Bureau of Audit and Compliance section.
  • Directs the coordination and facilitation of the need for services arising from repatriates returning to the state through the United States Repatriation Program.
  • Sets goals and establishes long-range plans for staff utilization in attainment or objective for the TANF unit.
  • Performs other duties as assigned for the smooth operation of the department.
Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: East Baton Rouge Parish

How To Apply:
No Civil Service Test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Yolanda Jackson

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

  • New Year's Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veteran's Day,
  • Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
  • Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
  • Teacher's Retirement System of Louisiana (),
  • Louisiana School Employees Retirement System (), among others

01

Do you have experience developing and monitoring contracts?
  • Yes
  • No

02

Do you have experience in reconciling vendor invoices with contractual requirements?
  • Yes
  • No

03

Do you have experience with LAGov?
  • Yes
  • No

04

Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt, niece and nephew.
  • Yes
  • No

05

If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered "no" to the above question, enter N/A.
Required Question

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