Description & Requirements

The Service Line Program Manager 2 is responsible for managing, coordinating and participating in a variety of administrative and/or clinical activities related to a specific program or hospital unit within Nursing Services.

Position Description: This role Provides operational leadership for the Pediatric Hospitalist and PICU teams through an indirect reporting relationship with the Director of Operations, overseeing daily physician practice operations including staffing, scheduling, recruitment, HR support, budget performance, patient experience, and physician/APP compensation

- Assess, plans, coordinates, implements, and evaluates the patient care system for service line.
- Administers and coordinates operational activities of assigned program or hospital unit.
- Plans, develops and implements goals and objectives of assigned program or unit in conjunction with appropriate leadership.
- Oversees the efficient operation and cost-effectiveness of programs.
- Maintain strong physician and significant stakeholder relationships and a high level of visibility for service line.
- Assists in the development, implementation, direction, and coordination of policies and programs consistent with company philosophy and objectives.
- Coaches and supports staff to serve the service line's population.
- Communicates programs priorities, policies, and procedures as they relate to strategic growth to clinical and system leadership.
- Participates in establishing and maintaining communication between ancillary departments and physicians, nursing personnel and other health care professions regarding program.
- Plans and conducts meetings to ensure compliance with established practices and keep employees abreast of current standards.
- Completes and maintains records, reports, and documents program and/or unit activities.
- Perform other duties and responsibilities as assigned.

Requirements:

• BSN (MSN preferred)
• PICU experience (mandatory). Other pediatric experience is preferred.
• Experience (preferred) in leading quality improvement initiatives and applying performance improvement methodology (PDSA, LSSGB, etc)
• Experience in abstracting data and interpreting results.
• Licenses/Certifications: Current RN License from State of Practice
• 5 years of experience in specialty area

Other key skills:

• Can work in teams and/or independently.
• Self motivated to meet deadlines.
• Collaborate with all team members to further the care of children across the system.
• Other roles and responsibilities as outlined in the SLHS JD