JP Morgan Chase & Co.

Program Management Officer - Executive Director

JP Morgan Chase & Co. • $160K — $200K *
New York, NY 10172In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of program/project management in financial services or technology.
  • Proven experience in leading complex, cross-functional programs with executive oversight.
  • Exceptional organizational and planning skills to manage multiple workstreams efficiently.
  • Experience in change management and adopting new technologies or processes.
  • Excellent written and verbal communication skills for effective stakeholder engagement.
  • Ability to analyze data, track KPIs, and make data-driven decisions.
  • Bachelor’s degree or equivalent experience required.

Responsibilities

  • Develop and maintain program governance including roadmap and risk management processes.
  • Lead the program management for CIB AI Upskilling initiative, ensuring milestone achievements.
  • Coordinate and track progress across all program workstreams and metrics.
  • Facilitate reporting and escalation of risks/issues to senior stakeholders regularly.
  • Conduct weekly program meetings to drive accountability and resolve issues timely.
  • Oversee lifecycle management of program deliverables focusing on sustainability and improvement.
  • Identify obstacles and maintain momentum across all initiatives while fostering collaboration.

Benefits

  • Promotes a culture of collaboration, transparency, and continuous learning.
  • Opportunity to work closely with senior leadership in AI Enablement.
  • Engagement in a transformative project within the financial sector.
  • Contributing to cross-functional initiatives that enhance workforce skills.
Full Job Description
JOB DESCRIPTION

As a Program Management Officer – Executive Director within AI Enablement, you will be responsible for orchestrating the planning, execution, and governance of the Corporate and Investment Bank AI Upskilling program. You will promote cross-functional alignment, stakeholder engagement, and operational excellence across multiple workstreams—including persona-based training, AI tool deployment, communications, and adoption measurement. In this role, you will report to the Head of AI Enablement and work closely with Corporate and Investment Bank business, Human Resources, and technology leadership.

 

Job responsibilities

  • Develop and maintain program governance, including program roadmap, stakeholder engagement, risk management, and escalation processes.
  • Lead the end-to-end program management of the CIB AI Upskilling initiative, ensuring delivery against milestones, KPIs, and strategic objectives.
  • Coordinate and track progress across all workstreams: persona activations, AI tool enablement, training sessions, communications, Hub updates, and adoption metrics.
  • Facilitate regular program reporting, executive updates, and risk/issue escalation to senior stakeholders.
  • Lead weekly program meetings, drive accountability, and ensure timely resolution of issues.
  • Oversee the lifecycle management of program deliverables, ensuring sustainability and continuous improvement.
  • Identify and remove program obstacles, ensuring timely resolution of issues and maintaining momentum across all workstreams.
  • Foster a culture of collaboration, transparency, and continuous learning within the program team.

 

Required qualifications, capabilities, and skills

  • 10+ years of experience in program or project management in financial services, technology, or large-scale transformation initiatives.
  • Demonstrated experience leading complex, cross-functional programs at scale, with executive-level stakeholder management.
  • Strong organizational, planning, and governance skills; ability to manage multiple workstreams and competing priorities.
  • Experience with change management, communications, and driving adoption of new technologies or processes.
  • Excellent written and verbal communication skills, with the ability to influence and engage at all levels of the organization.
  • Demonstrated ability to analyze data, track KPIs, and drive data-driven decision making.
  • Bachelor’s degree or equivalent experience required.

 

Preferred qualifications, capabilities, and skills

  • Experience with AI, digital transformation, or workforce upskilling programs.
  • Program or project management certification (for example, Project Management Professional or Agile certification).
  • Familiarity with persona-based learning, enterprise tool deployment, or HR transformation.
  • Experience working in a highly matrixed, global organization.

 

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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