Citigroup, Inc

Program Management Lead

Citigroup, Inc • $100K — $120K *
Mississauga, ON L4T 0A1In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6 - 10 years of PMO experience in Technology, Banking, or Consultancy
  • Equity product knowledge is a plus
  • Advanced skills in Microsoft Excel and PowerPoint
  • Experience with globally distributed cross-functional teams
  • Familiarity with Agile, Scrum, Waterfall methodologies
  • Knowledge of Software Development Lifecycle phases
  • Experience with application lifecycle tools like JIRA/JQL
  • Recognized project management qualifications (e.g. PMP, PRINCE2, Scrum Master)

Responsibilities

  • Manage daily operations of the PMO team for Global Equities Technology projects
  • Ensure adherence to PMO procedures and internal processes
  • Oversee enhancement requests for PM governance documents
  • Promote best practices and new mandates across the organization
  • Act as a Subject Matter Expert on project management tools and provide training
  • Coach PMO team members and project managers on best practices
  • Develop communications to share project status and training materials

Benefits

  • Flexibility to work in a globally distributed team environment
  • Opportunity to lead and mentor a diverse team
  • Access to training on best practices in project management
  • Involvement in strategic transformation initiatives
  • Engagement with key stakeholders to influence business decisions
Full Job Description
Seeking a seasoned professional with 6 - 10 years of proven track record of PMO or Program/Portfolio Management within the Technology, Banking or Consultancy industry.

Background Overview
The Global Equities Cash & Derivatives Technology Group provides innovative and client-focused technology solutions to enable the Global Equities Cash and Derivatives Businesses with best-in-class client connectivity, trading execution capabilities, pricing, analytics and risk management platforms. Our key focus areas are expanding our product offering with low latency, fortifying controls for execution stack, and the multi-year strategic transformation agenda to deliver simplification and scalability, which underpins Equities' response to Consent Order.

The successful candidate will report to the Global Strategy & Planning Team Lead in the Global Equities Cash & Derivatives Technology Group.

The Program Management Lead will oversee a team of PMO (Project Management Office) in partnering with key internal stakeholders from Technology, COO and CAO teams to drive end-to-end governance and reporting needs of the organization.

Key Responsibilities:
  • Manage the day-to-day operations of Project Management Office (PMO) team by planning, directing and coordinating project management/administration activities for a portfolio of programs and projects within the Global Equities Cash & Derivatives Technology Group
  • Ensure essential PMO procedures are followed within team and the wider group. Update and maintain internal processes in the delivery of relevant project management (PM) governance documents are in accordance with Citi PM Policies and PM Standards
  • Provide oversight of incremental enhancement requests for PM governance documents by providing thorough impact analysis and centrally coordinate accordingly on each request
  • Drive awareness across the Global Equities Cash & Derivatives Technology Group to ensure understanding and adoption of best practices and new mandates
  • Act as Subject Matter Expert related to the Citi standard project management and investment management tools by providing support on inquiries raised across the organization, provide training to other project managers and business analysts
  • Coach and mentoring immediate team of PMO as well as project managers and business analysts related to PM best practices
  • Develop communications and/or presentations to share status and training materials to showcase new changes in PM governance to key stakeholders and business analysts/project manager communities
  • Build strong relationships with key stakeholders across the programs to define and track key operational/program metrics and to help drive business decisions to achieve goals
  • Work closely with Business Analysts and Technology Leads to identify and document key performance indicators and critical success criteria
  • Oversee management of project deliveries, monitor and manage risks and challenges whilst escalating to senior management as required
  • Appropriately assess risk when decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Knowledge/Experience:
  • 6 - 10 years of Project Management / Project Management Office experience, a Technology, Financial Services, Banking, or Consultancy environment
  • Equity product knowledge a plus
  • Excellent Microsoft office skills and be an advanced user of Excel and PowerPoint
  • Experience working with globally distributed development cross-functional teams
  • Experience in projects with various methodologies (Agile, Scrum, Waterfall)
  • Experience with all phases of Software Development Lifecycle
  • Experience using application lifecycle tools such as JIRA/JQL
  • Comprehensive knowledge of the principles of business analysis
  • Recognized program/project management qualification such as PMP, PRINCE2, Scrum Master, etc.

Skills:
  • Exceptional organization skills, close attention to details - proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
  • Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders
  • Ability to work independently, ability to multitask across multiple concurrent projects, ability to prioritize tasks and work within deadlines
  • Self-motivated with an enthusiastic and proactive approach
  • Ability to work in a globally distributed team environment
  • Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
  • Developed diplomacy skills - taking a pragmatic and considered approach in order to guide, influence and convince others, including colleagues in other areas.
  • Strong knowledge of SDLC methodologies (Waterfall/Traditional, Agile & Hybrid) required.
Education:
  • Bachelor's degree/University degree or equivalent experience


Job Family Group:
Technology

Job Family:
Technology Project Management

Time Type:
Full time

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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