Job Summary

The Program Director III, Arlington Drive reports directly to the Y Social Impact Center's Housing and Homeless Services Executive Director and will direct and oversee service delivery, building oversight, and community programming at Arlington Drive Apartments located in Tacoma, WA. Arlington Drive Apartments is a 58-unit housing facility serving young adult individuals and families experiencing or at risk of homelessness. This one-of-a-kind housing facility specifically designed to house unhoused young adults in Pierce County is owned and managed by the Tacoma Housing Authority (THA). THA provides building maintenance and tenant management in partnership with the Y, who provides case management, life skill development, rental assistance, and independent living planning for Arlington residents. The position also oversees several additional community-based contracts and other funding streams that support Arlington Drive and the broader Pierce County Community. The Program Director III, Arlington Drive oversees and supervises a diverse team of multi-level leaders including a supervisor and case managers who work directly with Arlington Drive residents and staff the building 24/7 providing onsite safety and support to residents all day, every day Monday-Sunday.

This position is part of the Y Social Impact Center, the social services branch of the YMCA of Greater Seattle (YGS). The mission of Y Social Impact Center is to accelerate young people's ability to build safe, successful and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. Y Social Impact Center's programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

What you'll get from working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO) available immediately upon hire
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $98,000-105,000/yr

Schedule: Monday-Friday 8:30am-5pm on-site at Arlington Drive in Tacoma, WA. Some evenings, weekends, and overnight availability will be required as programatically needed to support operations. Ability to attend meetings and occasionally work out of offices in Seattle, WA is necessary.

Responsibilities

• Provide leadership to existing programs, establish new program activities and expand programs within the community in accordance with the Association and Branch strategic plans related to area of focus.
• Recruit, hire, train, evaluate, and supervise assigned staff and volunteers in assigned areas. Provide development and leadership.
• Oversee and supervise on site admin with the interests list, waitlist and selection of new Arlington residents.
• Participate in the on-call rotation and provide leadership and support to assigned programs and teams, including on-call support to staff around de-escalation and crisis
• Collaborates with other Housing and Homeless Services division Program Directors on developing programs, supporting staffing needs, and providing cross-program leadership to support teams. Work closely with leaders and staff across other YSIC divisions, particularly Behavioral Health and Foster Care, whose staff are based at Arlington Drive, to support coordinated services and site operations.
• Represent the Y and Y Social Impact Center (YSIC) at relevant committees, meetings, and events in Pierce County.
• Play an integral role in Pierce County's youth and young adult homelessness response and maintain active membership and participation in the Communities for Functional Zero (C4F0) Initiative.
• Advise the YSIC Executives on key decisions related to Pierce County housing and homeless services programs that align with the strategic plan, agency vision, mission, and values.
• Seek new strategic opportunities to grow YSIC's housing and homeless services footprint in Pierce County including researching new grant opportunities and building relationships with funders and partners.
• Oversee multiple contracts and ensuring budgetary compliance. Secure and locate other funding streams including private and government.
• Provide opportunities for program participants to voice their opinions and provide feedback on services provided at Arlington Drive Apartments.
• Provide leadership and support for branch management team with project management and additional support.
• Develop and maintain collaborative relationships with community organizations, schools and agencies related to programs.
• Develop, produce and distribute program information necessary to promote programs, following branch marketing and THA plans.
• Compile program statistics and provide data and reports as required. Monitor and evaluate the effectiveness of and participation in program(s).
• Develop and maintain Standard Operating Procedures (SOPs) for Arlington Drive and ensure all staff are trained and follow SOPs, including safety procedures and mandatory YMCA training requirements.
• Ensure that safety procedures are followed and that all programs are in compliance with YMCA, contract, accreditation, and all relevant regulations and other applicable standards.
• Lead a full-day Homelessness Prevention Diversion Fund (HPDF) training annually for YSIC staff and community partners, including preparing training materials and facilitating the sessions.
• Ensure high quality programs through innovative program development evaluations and ongoing training of staff.
• Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position and is expected to be on call, and potentially work evenings and weekends as needed.

TRAVEL

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Code of Conduct for Applicants

All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.

Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization's abuse risk management standards.

Qualifications

• 21 years of age or older
• Bachelor's degree (or equivalent experience) in psychology, social services, or related field. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• 6+ years of professional or volunteer experience working with high risk, system involved (homeless, justice, behavioral health, foster care) youth and/or young adults or equivalent community-based or informal service to this youth/young adult population
• 3+ year leadership and supervisory experience of teams and staff, including program development, leadership development, contract management, and financial management.
• Experience with and knowledge of youth behavior management and child abuse prevention.
• Intermediate computer skills and experience with Microsoft Office suite.
• Ability to visit sites and community organizations.

PREFERRED EDUCATION AND EXPERIENCE

• Master's degree in social work, social services, or a closely related field.
• Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Life experience with poverty, child welfare, homelessness, behavioral health, or youth violence and a desire to use that experience to improve the lives of others.
• Fluent in any language in addition to English

This role has the potential to transport clients as an "authorized driver" for the YMCA of Greater Seattle (YGS) using your own vehicle (proof of current auto insurance and vehicle registration are required). Driving duties for this role are optional, but preferred.* Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:

YGS Driving Record Standards

Within the last three (3) years: No more than two (2) vehicle related suspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:
• Speeding
• Improper Lane Change
• Failure to Yield in Right-of-Way
• Failure to Obey Traffic Signal
• Failure to obey Traffic Sign

Within the last five (5) years: No Major Violations which include, but are not limited to, the following:
• DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test
• Driving with an open container of alcohol
• Reckless Driving
• Hit and Run - property damage only (Incidents involving injury fall under Permanent Disqualification)
• Racing
• Driving with a suspended/revoked license/insurance
• Speeding over 20 mph
• Fleeing and/or eluding police
• Any other felony driving conviction(s)

Driving records that result in Permanent disqualification from driving duties:
• More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.
• More than 3 Driving with a suspended/revoked license
• Hit and Run resulting in bodily injury or death
• Manslaughter/felony death by motor vehicle

*Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.

*The YMCA of Greater Seattle will conduct individualized assessments of applicant criminal histories