Ultimate Medical Academy

Program Director, Emergency Medical Technician

Ultimate Medical Academy$81K — $85K *
Tampa, FL 33647In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in instructional design, education technology, education or related field.
  • Experience in live and hybrid course delivery with a focus on instructional design principles.
  • Strong communication and interpersonal skills, both verbal and written in English.
  • Ability to foster a diverse and inclusive work environment.
  • Basic computer literacy to utilize necessary technologies effectively.

Responsibilities

  • Develop and oversee the creation of educational programs aligned with institutional goals.
  • Monitor and evaluate the effectiveness of courses to enhance student outcomes.
  • Collaborate with faculty and administrative staff to ensure program support and success.
  • Ensure all programs comply with accreditation standards and are accessible to all students.
  • Manage budgets, resource allocation, and funding for educational programs.
  • Provide strategic leadership across regional operations for consistency and performance.
  • Analyze regional market trends to optimize recruitment strategies and outreach efforts.

Benefits

  • Flexibility to work evenings and weekends as needed.
  • Opportunities for professional growth and development.
  • Involvement in a culture of wellness, recognition, and engagement.
Full Job Description
Purpose of the Position:

The Program Director is responsible for leading the development, implementation, and management of educational programs. This role ensures the delivery of high-quality, engaging, and accessible courses that meet institutional standards and support student success.

What You'll Do:
  1. Develop and Implement Programs: Design and oversee the creation of courses and programs that align with the institution's goals and standards.
  2. Monitor and Evaluate Program Effectiveness: Continuously assess the quality and effectiveness of courses, making necessary adjustments to improve student outcomes.
  3. Collaborate with Faculty and Staff: Work closely with educators and administrative staff to ensure the successful delivery and support of programs.
  4. Ensure Compliance and Accessibility: Ensure that all programs meet accreditation standards and are accessible to all students, including those with disabilities.
  5. Manage Budgets and Resources: Oversee the financial aspects of programs, including budgeting, resource allocation, and securing funding.
  6. Oversee Regional Operations: Provide strategic leadership and operational oversight for the education programs across multiple geographic regions, ensuring consistency in execution, compliance, and performance outcomes.
  7. Analyze and Respond to Regional Market Trends: Monitor regional enrollment data, demographic shifts, and market dynamics to adjust recruitment strategies and optimize outreach efforts tailored to specific populations.
  8. Support Cross-Regional Collaboration and Best Practices: Facilitate communication and collaboration among the program's teams, sharing insights, standardizing best practices, and aligning efforts with institutional goals and regional needs.
  9. Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.
  10. Perform other duties as assigned.

Career Level Expectations:
  • Typically manages one or more teams or small unit(s).
  • Recognized subject matter expert in job area.
  • Manages large projects or processes with limited oversight.
  • Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others.
  • Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership.
  • Desire for growth and professional development.

Required Skills/Experience:
  • Bachelor's degree.
  • Must have a minimum of two years teaching experience as a Level B instructor.
  • Be certified as a Florida paramedic in good standing with the department, with at least four years field level provider experience in the pre-hospital environment with an ALS provider.
  • Must have at least two years teaching experience in EMS education.
  • Ability to professionally communicate fluently in verbal and written English.
  • Ability to support a diverse and inclusive work environment.
  • Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:
  • Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
  • Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
  • Other skills or abilities - Learning Management System (LMS), emerging education technologies, education program strategic planning and market analysis.

Compliance:
  • Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S.
  • Department of Education, accrediting agencies, state regulations and internal policies and procedures.
  • Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands:
  • This position is an onsite position at UMA's ground campus.
  • Flexibility to work evenings and weekends as needed.

Application Deadline: 07/25/2026

Anticipated starting salary is based on experience and qualifications.

Compensation Range

$81,500-$85,000 USD

About Ultimate Medical Academy

Ultimate Medical Academy (UMA) is a non-profit healthcare educational institution with a national presence. UMA offers content-rich, interactive online courses to more than 50,000 students across the United States, as well as campus-based training to hundreds of students. UMA students have access to academic advising, one-on-one or group tutoring, resume and interview coaching, job search assistance, technical support, and more. UMA is accredited by the Accrediting Bureau of Health Education Schools (ABHES).
Learn more about Ultimate Medical Academy
Size
3,000 employees
Industry
Net Income
$11 million
Founded
1994
5 Year Trend
+15%
Revenue
$114 million

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