Program Delivery Lead

CenterWell Primary Care$115K — $158K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years in managed care/care management
  • 3+ years in analytics/product teams
  • 2+ years project leadership
  • Experience in healthcare/managed care
  • Proficient in Microsoft Office XP products

Responsibilities

  • Collaborate with analytics to create performance dashboards
  • Own and execute specifications for budgets and data analysis
  • Monitor care integration project plans and programs
  • Establish relationships with clinical and data analytics teams
  • Manage special projects to support strategic care integration goals

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off and holidays
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
Full Job Description
The Program Delivery Lead will partner with the National Director of Program Delivery to design, communicate, and implement strategic plans to impact patient care transitions across the primary care continuum and quality improvement activities to address high risk, high-utilizers/high-cost patient management. You will work on problems of diverse scope and complexity ranging from moderate to substantial and have an understanding of how such business complexities impact caring for seniors in a value-based care model.

You will partner with leaders regarding implementation and execution of programs and advises the Director of Program Delivery and functional strategies.

You will report to a National Program Delivery Director. This is a remote position.

Major Responsibilities
  • Collaborate with analytics teams to develop performance dashboards including defining metrics, developing sprint plans, driving metric development, designing dashboard UI/UX, putting in place processes to QA metrics, and quality checking metrics
  • Own, design, and execute specifications related to budgets, forecasts, staffing ratios, data analysis, data modeling, KPIs, technology enablement and integrations.
  • Monitor progress and performance against strategic care integration project plans and care integration programs roadmap.
  • Establish collaborative relationships and work with strategic key stakeholders, including clinical teams, technology and data analytics leaders, and care integration team (CIT) leadership to support program and project implementation and facilitate adoption of new strategies and tactics.
  • Manage special projects at the request of National Director of Program Delivery on an ad-hoc basis to support care integration programs strategic goals across range of topics, including operations.

Use your skills to make an impact

Required Qualifications
  • Bachelor's degree
  • 5+ years of experience working with managed care and/or care management leaders in evaluating program design and cost of care opportunities
  • 3+ years of experience working with analytics and product teams
  • 2+ years of project leadership experience
  • Experience working in health care environment and/or managed care
  • Proficient in Microsoft Office XP products (Word, Excel, Access)


Preferred Qualifications
  • Master's degree in business administration or a related field
  • Strong analytical skills
  • Knowledge of and ability to use Python and other coding software's
  • PMP certification
  • Six Sigma Certification


Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-25-2026

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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