The Program Delivery Lead will partner with the National Director of Program Delivery to design, communicate, and implement strategic plans to impact patient care transitions across the primary care continuum and quality improvement activities to address high risk, high-utilizers/high-cost patient management. You will work on problems of diverse scope and complexity ranging from moderate to substantial and have an understanding of how such business complexities impact caring for seniors in a value-based care model.
You will partner with leaders regarding implementation and execution of programs and advises the Director of Program Delivery and functional strategies.
You will report to a National Program Delivery Director. This is a remote position.
Major Responsibilities- Collaborate with analytics teams to develop performance dashboards including defining metrics, developing sprint plans, driving metric development, designing dashboard UI/UX, putting in place processes to QA metrics, and quality checking metrics
- Own, design, and execute specifications related to budgets, forecasts, staffing ratios, data analysis, data modeling, KPIs, technology enablement and integrations.
- Monitor progress and performance against strategic care integration project plans and care integration programs roadmap.
- Establish collaborative relationships and work with strategic key stakeholders, including clinical teams, technology and data analytics leaders, and care integration team (CIT) leadership to support program and project implementation and facilitate adoption of new strategies and tactics.
- Manage special projects at the request of National Director of Program Delivery on an ad-hoc basis to support care integration programs strategic goals across range of topics, including operations.
Required Qualifications- Bachelor's degree
- 5+ years of experience working with managed care and/or care management leaders in evaluating program design and cost of care opportunities
- 3+ years of experience working with analytics and product teams
- 2+ years of project leadership experience
- Experience working in health care environment and/or managed care
- Proficient in Microsoft Office XP products (Word, Excel, Access)
Preferred Qualifications- Master's degree in business administration or a related field
- Strong analytical skills
- Knowledge of and ability to use Python and other coding software's
- PMP certification
- Six Sigma Certification
Additional InformationTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours40
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 06-25-2026
