About the Opportunity

We're seeking a senior leader to guide our largest customers in modernizing their commerce programs through strategic people, process, and technology recommendations. You will not be managing dozens of accounts; instead, you will work with a cross-functional team at Salsify to focus on a small set of Salsify's most complex, global customers. You will act as a trusted advisor, helping these brands navigate massive digital business transformations. You are the bridge between Salsify's product and services capabilities and the customer's long-term business outcomes.

How You'll Make an Impact:

• Strategic Advisory: Partner with executive level stakeholders at global brand manufacturers, in collaboration with Salsify's Sales, Customers Success, Services, Product and Enterprise Architect teams, to define their program and technology programs and roadmaps. Present, consult and sell through these visions in partnership with Sales
• Program Orchestration: Help oversee the complex program roll-out to ensure KPIs are hit in partnership with Salsify's Professional Services team.
• Business Transformation: Identify organizational silos and process bottlenecks within the customer's organization. You will consult on change management, helping brands transition from legacy solutions to modern tech stacks. These transformations often include taking over legacy PIMs or other systems that require awareness to navigate internal politics within a brand
• Value Realization: Define and track KPIs to ensure the customer is seeing a tangible ROI from the Salsify platform
• Product Advocacy: Work closely with Salsify's Product and Engineering teams to advocate for the needs of our largest customers, in partnership with the Global Customer Success team, influencing the core product roadmap based on high-level enterprise requirements

You'll Enjoy This Role If You Have:

• Consultant Skillset: Experience preferred leading large-scale digital transformation projects at a consulting agency. A consulting skillset and framework will be required even if you have not worked at a consulting firm
• Industry Expert: You have deep domain expertise in eCommerce, CPG (Consumer Packaged Goods), or Brand Management. You understand the pain points of getting a product from a PIM to a retailer like Amazon, Walmart or Tesco
• Executive Presence: You are comfortable with executives, not just presenting to them but conversing with them and earning their trust as an advisor. You know how to manage complex political environments within global "Fortune 500" organizations to drive consensus and action
• Product-Led Architect: You have a Product Management approach to delivery. You think in terms of increments, value cycles, and roadmaps, rather than just check-the-box milestones.

Requirements:

• 10+ years of professional experience in technology consulting, large scale digital program delivery.
• Proven track record of managing multi-million dollar engagements or transformation programs for or with global clients
• Deep understanding of the Retail/eCommerce technology and business ecosystem (PIM, DAM, ERP, and Syndication networks)
• Exceptional communication skills; ability to distill complex technical architecture into business value for non-technical executives
• Experience with Salsify or similar PXM/MDM platforms is a significant plus, but the ability to master complex SaaS environments is the core requirement.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

US National Pay Range

$174,250-$205,000 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent '[redacted]' will be reaching out about next steps if we would like to move forward.